First of all, I don’t know how this hotel is a 4 star… far from it! In need of a remodel, it just feels cheap and old. Rude staff, the free shuttle to the airport is a sham, you can’t book it beforehand, only when you exit, so you end up waiting 30 min or more after you call the hotel, as we were rudely informed when we asked why it was taking so long. On the morning we were to go to the airport, the bus broke down, so we ended up taking ubers anyway.