10/10 Sempurna
23 November 2024
Great hotel, lovely staff.
The hotel was lovely, rooms are newly refurbished and are clean. Beds are comfy and are made up beautifully each day.
The beach is nice and right on the hotel front, the security makes it feel very safe to relax on. The only thing I would say is there is always a lot of sellers from the markets who come up to you on the beach constantly.
The food was good, especially the Sunday bbq. The staff are also super friendly and helpful and just want you to have the best possible stay. The management however were not as friendly and seemed to just walk around the resort only saying hello and speaking to people who were “deluxe” guests.
The only problem we had was they originally booked us down as B&B when we had paid for all inclusive so we had an embarrassing confrontation with the bar staff when they told us we couldn’t have drinks or lunch !! But this was very quickly rectified luckily.
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