6/10 Bagus
19 Okt 2025
The hotel has a great location and offers a lovely view — definitely one of its strongest advantages. It’s close to key areas and easy to access, which makes it a convenient spot for exploring the city.
The room itself is quite nice, especially the bathroom, which is spacious and modern. However, the overall experience was disappointing in terms of upkeep and comfort. There is no daily housekeeping service, and after three nights, the lack of cleaning starts to show — trash accumulates, towels aren’t replaced, and surfaces get dusty. Refreshments, water bottles, and coffee pods are also not replenished daily, which is rather surprising for a hotel setting.
When asked, the staff mentioned that this is part of the hotel policy — they don’t provide daily cleaning if the stay is short. The problem is, most guests likely stay only a few days, so this policy doesn’t really make sense in practice.
Another issue is the lack of integrated heating. The room only had a small portable heater that plugged into the wall, which is far from sufficient in cooler weather. The air conditioning wasn’t working, and to make things less convenient, there’s no elevator in the building, which can be tiring if you’re carrying luggage to upper floors.
Despite the lovely view and friendly staff, the hotel’s infrastructure and maintenance policies make it feel more like a serviced apartment than a full hotel experience.
Andac Baran
Andac Baran, perjalanan bersama teman 3 malam
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