Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

Properti bintang 4.0
Properti tepi pantai Falmouth dengan taman bermain air, Spa lengkap

Pilih tanggal untuk melihat harga

bulan Anda saat ini adalah January, 2025 dan February, 2025.
Januari 2025
Februari 2025

Galeri foto untuk Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

Di pantai, pasir putih, dan rumah kecil pinggir pantai gratis
11 bar/lounge, 2 bar tepi kolam renang dan bar pantai
Aula banquet
Pemandangan dari udara
Lobi

Ulasan

7,6 dari 10

Bagus

Fasilitas populer

  • Transportasi bandara
  • Bar
  • Spa
  • Gym
  • Sarapan gratis
  • Fasilitas laundry

Fasilitas utama (12)

  • Layanan pembersihan kamar harian
  • Di pantai
  • 11 restoran dan 2 bar tepi kolam renang
  • 11 bar/lounge
  • Spa layanan lengkap
  • 3 kolam renang outdoor dan kolam arus
  • Waterboom
  • Lapangan tenis outdoor
  • Pusat kebugaran
  • Sauna
  • Kabana pantai gratis
  • Payung pantai

Seperti di rumah sendiri (6)

  • Saluran TV premium
  • Taman
  • Teras
  • Pembersihan kamar harian
  • Fasilitas penatu
  • Pembuat kopi/teh
Harga sekarang Rp5.621.006
total Rp5.621.006
termasuk pajak & biaya lainnya
26 Jan - 27 Jan

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 13 dari 13 kamar

Luxury Ocean view Room

Unggulan

Balkon atau teras
Halaman
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
Isi minibar gratis
TV LCD
Pillow-top
  • 36.4 meter persegi
  • Pemandangan laut
  • Kapasitas 2
  • 1 king ATAU 2 twin

Luxury Presidential Jacuzzi Ocean view One Bedroom Suite Diamond Club

Unggulan

Balkon atau teras
Halaman
Ruang makan terpisah
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
Isi minibar gratis
  • 76.0 meter persegi
  • Pemandangan laut
  • Kapasitas 3
  • 1 king dan 1 tempat tidur sofa double

Luxury Presidential Jacuzzi Swim out Pool view One Bedroom Suite Diamond Club

Unggulan

Balkon atau teras
Halaman
Ruang makan terpisah
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
Kolam renang pribadi
AC
  • 76.0 meter persegi
  • Kapasitas 3
  • 1 king dan 1 tempat tidur sofa double

Luxury Presidential Jacuzzi Swim out Pool view Two Bedroom Suite Diamond Club

Unggulan

Balkon atau teras
Halaman
Ruang makan terpisah
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
Isi minibar gratis
  • 135.5 meter persegi
  • Pemandangan laut
  • Kapasitas 5
  • 1 king, 2 queen dan 1 tempat tidur sofa double

Luxury Presidential Jacuzzi Ocean view Two Bedroom Suite Diamond Club

Unggulan

Balkon atau teras
Halaman
Ruang makan terpisah
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
Isi minibar gratis
  • 135.5 meter persegi
  • Pemandangan laut
  • Kapasitas 7
  • 1 king, 2 queen dan 1 tempat tidur sofa double

Luxury Junior Suite swim out Diamond Club

Unggulan

Balkon atau teras
Halaman
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
Kolam renang pribadi
AC
Isi minibar gratis
TV LCD
  • 59.5 meter persegi
  • Pemandangan laut
  • Kapasitas 4
  • 1 king ATAU 2 queen

Luxury Junior Suite Ocean Corner View Diamond Club

Unggulan

Balkon atau teras
Halaman
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
Isi minibar gratis
TV LCD
Seprai kualitas premium
  • 69 meter persegi
  • Pemandangan laut sebagian
  • Kapasitas 2
  • 1 king

Luxury Ocean view Room Diamond Club

Unggulan

Balkon atau teras
Halaman
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
Isi minibar gratis
TV LCD
Pillow-top
  • 36.4 meter persegi
  • Pemandangan laut
  • Kapasitas 2
  • 1 king ATAU 2 twin

Luxury Junior Suite Ocean view Diamond Club

Unggulan

Balkon atau teras
Halaman
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
Isi minibar gratis
TV LCD
Pillow-top
  • 59.5 meter persegi
  • Pemandangan laut
  • Kapasitas 4
  • 1 king ATAU 2 queen

Luxury Room

Unggulan

Balkon atau teras
Halaman
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
Isi minibar gratis
TV LCD
Pillow-top
  • 29.8 meter persegi
  • Kapasitas 2
  • 1 king ATAU 2 twin

Luxury Junior Suite Ocean view

Unggulan

Balkon atau teras
Halaman
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
Isi minibar gratis
TV LCD
Seprai kualitas premium
  • 69.4 meter persegi
  • Pemandangan laut
  • Kapasitas 2
  • 1 king

Suite Klub

Unggulan

Balkon atau teras
Halaman
Ruang makan terpisah
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
Isi minibar gratis
  • 112.4 meter persegi
  • Kapasitas 3
  • 1 king

Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club

Unggulan

Balkon atau teras
Halaman
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
Isi minibar gratis
TV LCD
Pillow-top
  • 69.4 meter persegi
  • Pemandangan laut
  • Kapasitas 2
  • 1 king

Properti serupa

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Tentang kawasan sekitar

Peta
Cooper Penn, Falmouth, Trelawney

Yang ada di sekitar

  • Burwood Beach - 13 mnt jalan kaki
  • Blue Waters Beach Club - 13 mnt jalan kaki
  • Laguna Luminous - 3 mnt berkendara
  • Martha Brae River - 4 mnt berkendara
  • Jamaica Swamp Safari Village - 8 mnt berkendara

Berkeliling

  • Montego Bay (MBJ-Bandara Internasional Sir Donald Sangster) - 41 mnt berkendara
  • Antar jemput bandara (biaya tambahan)

Restoran

  • ‪Captain's Market - ‬9 mnt berkendara
  • ‪Steakhouse - ‬9 mnt berkendara
  • ‪Kfc - ‬7 mnt berkendara
  • ‪Royalton Sands Beach Bar - ‬7 mnt jalan kaki
  • ‪Martini Bar - ‬7 mnt berkendara

Tentang properti ini

Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

Di Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only, Anda bisa menghabiskan waktu di pantai sambil menikmati kabana gratis, payung pantai, dan yoga, Anda juga akan memiliki akses untuk voli pantai di lokasi. Rasakan keseruan di 3 kolam renang outdoor dan taman bermain air, tamu juga dapat memanjakan diri dengan mengunjungi spa untuk menikmati pijat, facial, dan perawatan tubuh. Dorado – Seafood Grill merupakan salah satu 11 restoran yang menyajikan makanan laut dan buka untuk makan malam. Keunggulan lain di properti ramah lingkungan ini meliputi 2 bar tepi kolam renang, kolam arus, dan bar pantai. Para traveler menyukai staf.

All-inclusive

Di Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only, tersedia harga kamar all-inclusive. Harga ini lebih mahal karena telah mencakup fasilitas makan dan minum di hotel yang sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Uang tip dan pajak

Termasuk uang tip dan uang tip tambahan dari tamu diterima.

Makanan dan minuman

Termasuk semua makanan prasmanan dan à la carte, makanan ringan, dan minuman
Layanan kamar 24-jam
Minibar dalam kamar (termasuk semua minuman)

Aktivitas dan fasilitas/peralatan

Termasuk semua olahraga air tak bermotor.

Kegiatan darat

Fasilitas kebugaran
Golf mini
Bola voli

Kursus/kelas/permainan

Aerobik
Memasak
Dansa
Fitnes air

Hiburan

Hiburan dan aktivitas di dalam hotel
Pesta bertema

Bahasa

Inggris, Spanyol

Sekilas

DONE

Ukuran hotel

    • 352 properti
DONE

Saat tiba/pulang

    • Check-in mulai: 15.00; Batas waktu check-in: 23.30
    • Tersedia check-in tanpa sentuh
    • Tersedia check-in/out ekspres
    • Usia check-in minimal - 18
    • Waktu check-out adalah tengah hari
    • Tersedia check-out tanpa sentuh
DONE

Petunjuk check-in khusus

    • Resepsionis akan menyambut tamu saat kedatangan
    • Properti ini tidak bisa melayani check-in pada larut malam
DONE

Diperlukan saat check-in

    • Kartu kredit, kartu debit, deposit tunai diperlukan untuk biaya tak terduga
    • Kartu identitas berfoto yang diterbitkan pemerintah diperlukan
    • Usia minimal tamu adalah 18 tahun
    • Usia minimal untuk check-in adalah 18 tahun
DONE

Anak-anak

    • Tidak ada tempat tidur bayi
DONE

Hewan peliharaan

    • Hewan peliharaan atau hewan pemandu tidak diperkenankan
WIFI

Internet

    • Gratis WiFi dan akses internet kabel di area umum
    • Gratis Wi-Fi di kamar
LOCAL_PARKING

Parkir

    • Parkir mandiri gratis di properti
    • Parkir valet gratis di properti
    • Parkir di properti termasuk opsi tempat parkir
DONE

Transfer

    • Antar-jemput bandara*
DONE

Informasi lainnya

    • ???
    • Melayani orang dewasa saja

Fasilitas properti

Makanan dan minuman

  • Sarapan lengkap gratis setiap pagi pukul 07.00–11.30
  • 11 restoran
  • 11 bar/lounge
  • 2 bar tepi kolam renang
  • Bar pantai
  • Kafe
  • Kopi/teh di ruangan umum
  • Layanan kamar 24 jam
  • Toko roti/camilan

Aktivitas

  • Di pantai
  • Tenis
  • Yoga pantai
  • Kelas kebugaran
  • Kelas pilates
  • Voli pantai
  • Golf mini
  • Hiburan malam hari
  • Gratis menggunakan fasilitas pusat kebugaran terdekat
  • Rental sepeda
  • Tur lingkungan

Layanan

  • Resepsionis 24 jam
  • Layanan concierge
  • Bantuan tur/tiket
  • Layanan dry cleaning/laundry
  • Salon rambut
  • Penitipan koper
  • Layanan pernikahan
  • Staf multibahasa
  • Kabana pantai gratis
  • Kabana kolam renang gratis
  • Kursi berjemur pantai
  • Handuk pantai
  • Payung pantai
  • Kursi berjemur kolam renang

Fasilitas

  • 6 bangunan/gedung
  • ATM/layanan perbankan
  • Brankas di resepsionis
  • Taman
  • Teras
  • TV di ruangan umum
  • Pusat kebugaran
  • Dekat lapangan golf
  • 3 kolam renang outdoor
  • Taman air
  • Spa dengan layanan lengkap
  • Kolam arus
  • Bathtub spa
  • Lapangan tenis outdoor
  • Sauna
  • Seluncuran air
  • Aula perjamuan

Fasilitas difabel

  • Lift
  • Lebar pintu lift (sentimeter): 229
  • Alarm kebakaran visual

Fasilitas kamar

Terhibur

  • Docking MP3
  • Televisi LCD
  • Saluran Saluran TV satelit premium
  • Film berbayar

Kenyamanan rumah

  • Pengatur suhu (AC)
  • Kipas angin langit-langit
  • Isi minibar gratis
  • Pemanas air untuk kopi/teh
  • Jubah mandi dan sandal
  • Setrika/meja setrika

Tidur nyenyak

  • Seprai premium
  • Tempat tidur ekstra nyaman

Yang bisa dinikmati

  • Balkon atau patio
  • Halaman pribadi
  • Dilengkapi dengan perabotan berbeda-beda dan didekorasi berbeda-beda

Menyegarkan

  • Shower rainfall
  • Shower
  • Perlengkapan mandi gratis
  • Pengering rambut
  • Disediakan handuk

Tetap terhubung

  • Meja tulis
  • Akses Internet nirkabel gratis
  • Panggilan panggilan internasional gratis dan panggilan interlokal gratis gratis

Makanan dan minuman

  • Air minum kemasan gratis

Lainnya

  • Pembersihan kamar harian
  • Brankas untuk menyimpan laptop
  • Akses melalui koridor luar

Fitur khusus

Spa

Tamu dapat memanjakan diri dengan perawatan spa layanan lengkap properti ini, yaitu The Royal Spa. Layanan mencakup facial, perawatan tubuh, dan manikur dan pedikur.

Tempat makan

Dorado – Seafood Grill - restoran ini memiliki spesialisasi makanan laut dan hanya menyajikan makan malam. Tamu dapat menikmati minuman di bar.
Grazie Italian Trattoria - restoran ini memiliki spesialisasi masakan Italia dan menyajikan sarapan, makan siang, serta makan malam. Tamu dapat menikmati minuman di bar. Buka setiap hari
Armadillo -Tex Mex - restoran steik ini memiliki spesialisasi masakan Tex-Mex dan hanya menyajikan makan malam. Tamu dapat menikmati minuman di bar. Buka setiap hari
Zen – Teppanyaki & Asian - restoran ini memiliki spesialisasi masakan Asia dan hanya menyajikan makan malam. Buka setiap hari
Calypso -West Indies - restoran ini memiliki spesialisasi masakan India dan hanya menyajikan makan malam. Buka setiap hari

Penghargaan dan afiliasi

Properti Bersertifikat Ramah Lingkungan
Properti ini berpartisipasi dalam Green Globe, sebuah program yang mengukur dampak properti terhadap salah satu atau beberapa aspek berikut: lingkungan, komunitas, warisan budaya, dan ekonomi setempat.

Biaya & kebijakan

Fasilitas ekstra opsional

  • Layanan antar-jemput bandara ditawarkan dengan biaya tambahan

Kolam renang, spa, dan gym (jika ada)

  • Reservasi diperlukan untuk layanan pijat dan perawatan spa dan dapat dilakukan dengan menghubungi properti menggunakan nomor yang ada pada konfirmasi pemesanan.

Kebijakan

Properti ini menerima kartu kredit. Tidak menerima uang tunai.

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Royalton White Sands Falmouth
Royalton White Sands All Inclusive Hotel Falmouth
Royalton White Sands All Inclusive Hotel
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Pertanyaan umum

Apakah Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only menawarkan pembatalan gratis untuk refund penuh?
Ya, Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only memiliki harga kamar refundable penuh yang tersedia untuk dipesan di situs web kami. Jika Anda memesan harga refundable, pemesanan ini dapat dibatalkan hingga beberapa hari sebelum check-in tergantung kebijakan pembatalan properti. Cukup pastikan untuk membaca kebijakan pembatalan properti ini untuk syarat dan ketentuan pastinya.
Apakah Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only memiliki kolam renang?
Ya, tersedia 3 kolam renang outdoor.
Apakah Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only mengizinkan hewan peliharaan?
Maaf, hewan peliharaan maupun hewan pemandu tidak diperkenankan.
Apakah parkir di properti ditawarkan Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?
Ya, tersedia parkir parkir mandiri dan parkir valet gratis.
Apakah Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only menyediakan layanan antar-jemput bandara?
Ya, antar-jemput bandara tersedia.
Kapan waktu check-in dan check-out di Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?
Check-in mulai pukul: 15.00; Batas waktu check-in pukul: 23.30. Check-out dilakukan pada tengah hari. Check-in dan check-out ekspres serta check-in dan check-out tanpa kontak fisik tersedia.
Apa saja yang dapat dilakukan di Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only dan sekitarnya?
Ikuti berbagai kegiatan seru di properti seperti voli dan yoga di pantai, serta jajal kemampuan tenis Anda di lapangan tenis. Fasilitas rekreasi lain yang ada di properti termasuk kelas aerobik, Kelas pilates, dan voli. Manjakan diri dengan perawatan di spa, bersantai di bathtub spa, atau berenang di salah satu 3 kolam renang outdoor. Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only juga memiliki 2 bar tepi kolam renang, 11 bar, dan sauna, serta pusat kebugaran dan taman.
Apakah ada restoran di dekat Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?
Ya, ada 11 restoran di properti, dengan keunggulan makanan laut.
Apakah Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only memiliki ruang outdoor pribadi?
Ya, setiap kamar dilengkapi dengan balkon atau patio dan halaman pribadi.
Seperti apa area di sekitar Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only?
Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only berada hanya 13 menit berjalan kaki dari Jamaica Beaches dan 13 menit berjalan kaki dari Blue Waters Beach Club.

Ulasan Hideaway at Royalton Blue Waters, An Autograph Collection all-Inclusive Resort - Adults Only

Ulasan

7,6

Bagus

8,4/10

Kebersihan

8,0/10

Staf & layanan

8,2/10

Fasilitas

8,0/10

Kondisi & fasilitas properti

8,2/10

Ramah lingkungan

Ulasan

2/10 Buruk

Horrible Hotel
This property is by far the worst of them all. For a adult resort there's no amenities, not even a welcome drink and nothing in the rooms or refrigerator they never stocked the refrigerator of thhe water and so called beer they give, let's not talk about the food, they should be ashamed of calling that jamaican food udercooked no flavor food. Over priced i would never recommend this place to anyone. Just a HORRIBLE PLEASE. I DON'T RECOMMEND THIS PLACE TO ANYONE.
k, perjalanan 2 malam
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Awesome times
Awesome Christmas holifay trip. Would totally do it again. They had a Christmas music parade. Dancers and drummers. The staff did a tremendous job. At breakfast there was in-dining entertainment. A beautiful lady singing songs and on Christmas an artist by the name of Simone stunned us with her beautiful vocals. All love
Shaneen, perjalanan keluarga 3 malam
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Carla, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi

6/10 Bagus

5
Why is it an all inclusive hotel but yet you have to pay for some food options I don’t get that at any other hotel will never book again
Trisane, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi

6/10 Bagus

This is not a 5* Resort, but it could be!
The Good - Room key as a wrist band is genius! - Fitness staff (Lanarcha, Kadija, Whitney, Travis); the variety of fitness classes available, and the gym. - Shelly Ann in the Grazie restaurant, and Samantha on reception. - Spa treatment. - Well-kept beach; the hotel is also clean and well-kept. Do Better -The check-in experience was the worst we've ever had. -Appalled by the use of disposable plastic cups; not just at the beach/poolside, but also in the restaurants at dinner. -Without exception, the hotel ran out of basic food and drink items every day which is unacceptable for a supposed 5* resort. -Catering for specified dietary requirements is poor (but shout-out to Shelly Ann; she went above and beyond at breakfast after I expressed concerns). By chance we spoke at length with Mario, F&B Manager, who promised to look into things but disappointed to have no follow-up from him at all. -Staff need better training to deal with dietary needs; there was a lack of understanding, and many were far too blasé especially in Gourmet Marche (the buffet restaurant) -We were told that cushions for the beach chairs were 'first come, first served'...seriously, in a supposed 5* hotel! Our 'do better' issues were not unique...others had similar experience (and some cases, worse). We raised all these while we were there, but it all fell on deaf ears (apart from Shelly-Ann). We made the most of our stay, but would not return to Hideaway, or go to another Royalton resort.
A nice touch (on day 8 of 12!)
View from our balcony
Janet, perjalanan 12 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

Dont stay here.
The worst experience Ive ever had at a Royalton. From roaches to ocean view rooms with views of trees. Most things were not working and most foods were unavailable. Save your money and go somewhere else.
Karam, perjalanan 4 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

The representative kept swiping my card at the front desk at check in my card lock after telling her not to do it so many times. Their was lost of electricity Sunday October 20th.October 22 electricity was lost again The elevator wasn’t working. I can’t walk up and down the stairs. Everything was very inconvenient for me. I wasn’t even comfortable without thinking something was going to happen to me.
Perjalanan keluarga 3 malam
Ulasan tamu Hotels.com yang terverifikasi

6/10 Bagus

Zacaria, perjalanan 4 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

Horrible Resort
The hotel room service was horrible. The workers all had bad attitudes. The a/c stopped working. The transportation that was supposed to be included was not included. Everything was a mess in regards to the resort. 0/10 would not recommend to anyone. You better off staying on the beach in a lawn chair, you’ll get a better breeze.
Malik, perjalanan 4 malam
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Loved it!!
dreenie, perjalanan romantis 1 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

Loved it!
dreenie, perjalanan romantis 1 malam
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

Jacklynn, perjalanan 4 malam
Ulasan tamu Expedia yang terverifikasi

6/10 Bagus

Deanna, perjalanan 4 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

Nichole, perjalanan 1 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

Love the beach
Kyle, perjalanan romantis 4 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

I loved the entertainment and the staff was very friendly and helpful
Shaquetta, perjalanan 4 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

I love the staff . They are friendly and respectful. The room was very clean and fresh .
Tinashae, perjalanan keluarga 1 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

Shantel, perjalanan 2 malam
Ulasan tamu Expedia yang terverifikasi

2/10 Buruk

I will not recommend this resort to anyone. The manager… I believe they said his name was SHAWN MOSES… probably the most unprofessional manager I ever met. There are so many issues with the hotel. But, the fact that the manager refused to meet us upon checking in to discuss an issue with the rooms we booked was a the start of it all. The rooms were poorly lit and clustered ..newly renovated meant freshly painted on the outside. Bathroom shower door can’t closed properly… so, water kept flowing onto the floor whenever we took a shower. The circuit breaker tripped every time my wife used the hair dry (the same one they provided). The air conditioning unit stopped working at one point. The Diamond Club (which we were) restaurants ran out of certain items on the menu (mind you they opened for dinner at 6 and we had 7:30 reservations). Now this was the one that took the cake! The Friday before we left.. my wife went to shower… guess what.. NO HOT WATER! The front desk didn’t even know until I called (at least that’s what the said). That was at 7 am. We were told it should be resolved by 5 pm. I saw Mr. Shawn Moses around 5pm in the lobby. He was telling another guest that it was an island wide issue with the hot water. I asked him about what he was telling the guest (lies).. that it seems to be a property issue.. not an island issue. His reply was that he wasn’t an engineer … he don’t know. I had already checked with the RIU next door. They had no issue with hot water. DON’T GO!
Shammie, perjalanan keluarga 5 malam
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10/10 Sempurna

Friendly staff
Lodion, perjalanan romantis 1 malam
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2/10 Buruk

No water in bathroom toilets did t work no hot water no face clothes for the entire time I was here no one answered front desk
Arlisia, perjalanan 3 malam
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10/10 Sempurna

The dining was top tier! The spa was top notch… staff excellent! The vibe team??? Oh gosh they were entertaining especially the pool side! Molly , lady Rea , sash , the Dj I can’t remember his name! They all deserve 5 star rating!! I love it there the vibe team made my birthday weekend extra special! Hotel smell good always clean! Room service team thankkkkk you !
Shenell, perjalanan romantis 3 malam
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8/10 Sangat Baik

For such a luxurious hotel to the food options was minimal, they need more dishes on the menu . This hotel is absolutely beautiful
Kadine, perjalanan keluarga 1 malam
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2/10 Buruk

Overall - We would not consider coming back to the property or recommending to our friends and family. It was the opposite of a luxury stay, as we felt more stressed than relaxed. Service: We never felt settled in the property from the day we got there. We were initially told that we are getting a king room after the first night and 3 days went by with our luggage still packed in the anticipation of changing rooms. By this time it was the last day of our vacation and we lived with it. All service at the resort was extremely slow. Cleanliness: Generally the room was clean, however there plenty of little bugs in the room, we were already waiting for a room change so we expected we will get to a new room, but nothing happened there. Butler Service: We had Ardley and Tessa and beach butler Mariah who were all fantastic and made us feel relaxed. They were literally the best part of our trip. Outside of them, the service was generally poor and the hotel managers didn’t really care. In fact other guests were complaining that they never met their butlers or were even complaining how poor the butler service was. Facilities and Amenities: - Fitness centres were great - Spa was outdated and the steam rooms were not working - pools and swim up bars were great. - the open hot tub was not operational - beach chairs and beds were ok, but definitely needed to be updated. Food: All the food we had was great. The exception being Hunters Steakhouse were the food was not its best.
Avinash, perjalanan romantis 5 malam
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10/10 Sempurna

It was amazing first time in Jamaica and I had a great experience will definitely got to this same resort again .
Omar, perjalanan romantis 3 malam
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