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IT Boutique Hotel & Restaurant

4.0 star property
Hotel with 2 restaurants, near Playa del Carmen Main Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for IT Boutique Hotel & Restaurant

Porch
Outdoor pool, sun loungers
Front of property - evening/night
Outdoor pool, sun loungers
Premium Room, 2 Queen Beds, Balcony | Living area | Flat-screen TV
VIP Access

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Spa
  • 24/7 front desk
  • Non-smoking
Main amenities
  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
Feel at home
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Espresso maker
  • Elevator
The price is $58
includes taxes & fees
$47 per night
Dec 12 - Dec 13

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Premium Room, 2 Queen Beds, Balcony

Premium Room, 2 Queen Beds, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 2 Queen Beds, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Bathrobes
Espresso maker
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Plus

Deluxe Plus | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Plus

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Bathrobes
Espresso maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Bathrobes
Espresso maker
Cable channels
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Balcony

Suite with Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Suite with Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Bathrobes
Espresso maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, Balcony

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Bathrobes
Espresso maker
  • City view
  • Sleeps 2
  • 1 King Bed

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Pool
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Air conditioning
8.2 out of 10, Very Good, (1141)
The price is $63
includes taxes & fees
$51 per night
Dec 5 - Dec 6
The Palm at Playa
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About the neighborhood

Map
Calle 44 con Avenida Primera- Zazil-Ha, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 8 min walk - 0.7 km
  • Quinta Avenida - 9 min walk - 0.8 km
  • Playa del Carmen Main Beach - 9 min walk - 0.8 km
  • Quinta Alegría Shopping Mall - 14 min walk - 1.2 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 3.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Colectivo Mexicano Cervecero - ‬3 min walk
  • ‪San Lucho Mezcaleria - ‬2 min walk
  • ‪La Pista Musical - ‬3 min walk
  • ‪Quadra Café - ‬1 min walk
  • ‪Pescaderia y Cockteleria el Pirata - ‬2 min walk

About this property

IT Boutique Hotel & Restaurant

IT Boutique Hotel & Restaurant puts you in a great location, within just a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, body wraps, or aromatherapy. An outdoor pool, a poolside bar, and a terrace are other features. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 24 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • Free secured, covered onsite self parking
  • Free onsite extended parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

What to do

  • Beach yoga
  • Beach nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Lever door handles
  • Well-lit path to entrance
  • Smooth flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Dining

Guilty - Onsite restaurant. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

It Hotel Residences
It & Restaurant Del Carmen
IT Boutique Hotel & Restaurant Hotel
IT Boutique Hotel & Restaurant Playa del Carmen
IT Boutique Hotel & Restaurant Hotel Playa del Carmen

Frequently asked questions

Does IT Boutique Hotel & Restaurant offer free cancellation for a full refund?
Yes, IT Boutique Hotel & Restaurant does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at IT Boutique Hotel & Restaurant?
Yes, there's an outdoor pool.
Are pets allowed at IT Boutique Hotel & Restaurant?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at IT Boutique Hotel & Restaurant?
Yes, there's free self and extended parking.
Is airport shuttle service offered by IT Boutique Hotel & Restaurant?
Yes, an airport shuttle is available.
What are the check-in and check-out times at IT Boutique Hotel & Restaurant?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at IT Boutique Hotel & Restaurant?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at IT Boutique Hotel & Restaurant and nearby?
Have fun during the warmer months with activities such as beach yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.
Are there restaurants at or near IT Boutique Hotel & Restaurant?
Yes, there are 2 onsite restaurants.
What's the area around IT Boutique Hotel & Restaurant like?
IT Boutique Hotel & Restaurant is a short 9-minute walk from Playa del Carmen Main Beach and 8 minutes' walk from Mamitas Beach.

Reviews

8.4

Very Good

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

Maria, 1-night trip
Verified Expedia guest review

4/10 Fair

Room was not clean and it had a very bad smell in it. Water will not heat most of the time we had to shower with cold water. I paid for a balcony room and instead I was given a room with no balcony. I told the front office but they didn’t do anything about it. Property location is good, it is close to 5th Avenue so that was our only plus. Will not stay again !
Ramon, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

nariman NICHOLAS, 4-night trip
Verified Expedia guest review

6/10 Good

Fabiola, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Edgar, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great location off the beaten path but close by everything
Andrew, 3-night trip
Verified Expedia guest review

2/10 Poor

Joshua Wayne, 14-night trip
Verified Expedia guest review

10/10 Exceptional

Gary, 6-night trip
Verified Expedia guest review

2/10 Poor

Honestly this stay was not at all good, to begin with the air conditioning on the room we were given didn't work, so after multiple attempts to fix it and no luck they had to change us to a different rooms, the rooms make you claustrophobic for the lack of windows and light, the elevator was the smallest and slowest elevator I have ever seen, and they only have 1. it takes you to the smallest parking garage, out to the smell of trash and every time to go out or get in, you have to physically walk to the main entrance to ask for the door to be open. worst experience ever.!
Karen, 2-night romance trip
Verified Expedia guest review

6/10 Good

Alvaro, 3-night trip
Verified Expedia guest review

6/10 Good

Sara, 2-night trip
Verified Expedia guest review

8/10 Very Good

In general all very good. However, you can hear music bouncing from rooftop bar until late.
Vladimir, 3-night trip
Verified Expedia guest review

6/10 Good

Good thing about the hotel is that the area is very safe . Breakfast is including but not the drinks, they should be clear on that. Also room wasn’t that clean… the bathroom could’ve used some new accessories. But overall it was ok
Elianne, 4-night family trip
Verified Expedia guest review

6/10 Good

Elevator broken and power was out during check in. Somewhat of a mildew smell due to shower design. Not the worst but not great. Beautiful rooftop though
Abbas, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Raul, 2-night trip
Verified Expedia guest review

6/10 Good

It was an OK hotel for the time we stayed, 8 days. The ridiculously loud music from the rooftop, was very anti-social in my opinion as not everybody was here to party. When we had an issue, it was hard to find someone to assist us at the reception. Breakfast was ok, I understand that they are trying to make extra cash by charging for drinks but in this case, the clients need to be informed about the property in the description so the client can decide accordingly. The description informed us that there was an extra fee for airport pick-up when I tried to book I was told that it is not a service they offer. The rooftop is gorgeous, great swimming pools. Very nice decor in the common areas.
Jessica, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Excellent
Hector, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

Excellent place ! Fun and great vibe
Our second new years there! Our favorite hotel in the world so far. Love the staff!
Nicola, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay! Close to quinta avenida! Without the loud noise from the clubs! Would recommend.
Alan, 4-night trip
Verified Expedia guest review

4/10 Fair

This is the only property i've ever gone to where you purchased breakfast. An eggs are the only thing that are included. Coffee or drinks.It's all an extra charge. This hotel is trying to nickel and dine on every item for breakfast. The owner's send a waitress telling me not to bring in outside coffe.
Lawrence, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Love everything about this hotel from the location to the staff that was always very helpful with any questions that we had.
Barbara, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Yessica, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

we enjoyed our stay
Jennifer, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Very good !!!
Hermes, 6-night business trip
Verified Expedia guest review