2/10
The photos you see online of the themed floors are totally outdated. The current layout will leave you disappointed. This place is in total disrepair. The shower had mold on the caulking, and rusted out metal on the doors. The AC is incredibly loud. The TV had one channel, which was FOX news. There was a dead bug on the bed the first night. The staff is totally unresponsive. We were not greeted a single time while walking through the lobby. We must have passed the front desk 20 times on our 5 day stay and nobody ever looks up from their station. Housekeeping broke the wall behind the door while we were out and then just left it like that. We had to call the front desk to ask them to repair it when we got back to the room. No hot water. The elevators are filthy and take forever to arrive. The bed was so uncomfortable. Parking is a nightmare. Staying here was such a disappointment and we will never return.
Jenna
Perjalanan keluarga 4 malam
