We checked in on Monday and found there were no washcloths in the room. After requesting this from several folks like the front desk, a housekeeping person and numerous attempts to call housekeeping, we still could not get a washcloth and by now it was Wednesday. We finally asked for the Hotel Manager who assured us he would be taking care of this and finally, Thursday, the night before checkout, we had towels and washcloths. For the rest of this review, we were told that housekeeping only comes by the rooms when they can get to it. Speaking with several employees we found that the entire housekeeping staff is down to maybe 8 workers. They only came one time on Thursday to make the beds and remove some trash. I was once a Rio employee for 10 years and I was proud of the Rio and took all friends and family there. It is now nothing but a shell with most stores closed and no buffet like many Casinos now. Our room was large and the view was great, but with no housekeeping, no microwave and no coffee pot, I think we would have done better in a cheap sleezy hotel 6. No way would I recommend this hotel (I use the term lightly) to anyone. What a dump and letdown.