2/10 Buruk
19 Apr 2026
Stay far away from this place. Calling it a “resort” is completely misleading. The rooms are in terrible condition—everything is worn, outdated, and clearly neglected. From the furniture to the overall cleanliness, it feels like basic maintenance hasn’t been done in a long time.
What’s even worse is their dishonest and predatory billing practices. They try to charge guests for “damages” that were not caused by them. When confronted, they fail to provide any clear evidence, documentation, or reasonable explanation to justify these charges. It feels like a blatant attempt to take advantage of guests after their stay.
Customer service is unhelpful and dismissive, offering no real support or resolution. Instead of addressing concerns professionally, they deflect and leave you stuck dealing with unfair charges.
Overall, this was a frustrating and unacceptable experience. Between the poor room conditions and questionable billing tactics, this place is absolutely not worth your time or money. Book somewhere else and save yourself the headache.
Vianifel
Vianifel, perjalanan 1 malam
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