2/10 Buruk
19 Desember 2024
Horrible service
Paid for my room ten mins after check out they knew I had animals and they took my money and then five mins later came to my room kicked me out and gave no refund two days before thanksgiving and then told me to get off property or would call cops when I had no fight with them I asked what I had done and the maid was mad about my clean and very tame service animals that were nvr an issue before and I still haven’t been refunded or told an apology also it’s still a pending charge on my bank I had my animals and the front desk lady made me leave my room door open being rude as she could be with me in tears saying please can it be cracked I’ve done nothing wrong u took my money and now are going to make my animals run from the room as she said she didn’t care not her problem as she watched me try to rush to clean and pack my stuff my animal went towards the door as she let it escape and didn’t try stopping it at all and laughed with a really rude and smug attitude like I was an unpaid dirty rude guest when that wasn’t the case at all I’ve nvr been treated so poorly anywhere in my life even as I pleaded and begged for her to let the door please shut a little more so I can pack without worrying about my animals escaping the room for the third time and then to have to be told to get off property with everything in ten mins or she would call cops as if I robbed the hotel or done them wrong when in reality I was robbed and nvr refunded and told I can nvr rent again there ever
Charles
Charles, perjalanan 1 malam
Ulasan tamu Hotels.com yang terverifikasi
