4/10 Lumayan
14 Jun 2025
Checked in and went to bed. room was tiny but accepted it. Woke up in morning and went to shower before a key day of business meetings and shower was broken with no button to pull out to make the shower head work. Had to us the handheld and very hard to shower and got water all over the bathroom. They fixed it the next day and when I asked for my breakfast to be complementary based on a horrible shower the manager gave me 20% off breakfast. Very poor decision outside the fact a paid for a buffet breakfast and only had a cup of coffee and some scrambled eggs from the buffet as I had to rush to meetings given the poor shower experience that delayed me. Amazing how they did not accommodate my request and they should have offered something before I even asked. Thumbs down to management decision. Will never stay in a dan again anywhere in the country based on this lack of care for guests.
Ken
Ken, perjalanan bisnis 2 malam
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