Ulasan terverifikasi
2/10 Buruk
DeanaMarie
8 Okt 2026
We were meant to stay here for five nights. On our third day, we were planning on staying in the hotel to relax. We had been there until about noon and we only left to go get something to eat. When we came back there was a man, who looked like he was trying to get into our room. He wasn’t dressed like he worked there and when I told him that was our room, he alerted us to the fact that he was trying to get into our room to “fix our phone”. And he told us that he had ALREADY been in our room. Problem is we never complained about our phone and we had the “do not disturb” sign up. In any other hotel we’ve stayed at, they usually call us to tell us they are going in because they need permission. Now, what bothers me is that we were in the hotel the whole day, but they waited until we were gone to go into our room. Where we had all of our belongings out, drinks open, food open, etc. When this man came into our room, he pretended to hit buttons and then asked if someone heard him and then left. He didn’t go into any of the other rooms, he just disappeared. He told us he went into another room when we were gone too. This scared me and the person I was with. I went down to the front desk to complain and both women there were incredibly nice, but they didn’t know that man was in our room. And they didn’t seem to know who he was. In their words “We didn’t know the phone guy was coming today” and then they asked us “Did you even complain about the phones?” No. We didn’t.