8/10 Sangat Baik
20 November 2024
Good stay, but cleaning could be better
I booked this room due to my father having a major surgery at UPMC Presbyterian. It is very close and convenient to the hospital. It was also a bonus that there was a restaurant and bar within the hotel. There were no free self park options at the hotel, but that was not unexpected for the location. The only reason I do not give 5 stars is due to cleanliness. In no way an I saying the hotel was dirty, but it was what I describe as "dingy". It could have been much cleaner. The floors were not completely clean, the table had obviously not been wiped down recently, the chair had suspicious white spots on it (never good in a hotel), and some of the fixtures had obviously not been wiped down in some time. While it wasn't perfect, it wasn't bad enough that I wouldn't stay again. The most pleasantly surprising part was the restaurant and bar inside the hotel. After a long day at the hospital, I did not feel like going out to eat and did not have high expectations from the restaurant. However, my food was excellent and so was my service. Even though there was only one waitress working, she was excellent and so was the food.
MARK
MARK, perjalanan keluarga 1 malam
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