6/10 Bagus
15 Februari 2025
Great hotel but comes with strict rules
To new comers visiting Glasgow, should you wish to stay here take into account how are you getting into the city centre to visit all spots. By bus this hotel is 1hour and half away and by car about 30 minutes.
My stay was okay. It was great the initial night and I was honestly not going to bring up any issues however, here’s a quick overview of what happened. Firstly, there was either a malfunction with the fire alarm or someone was an idiot in the rooms and set off the whole system. On our last night our windows were left open therefore a bird entered our room and basically shat everywhere. The hotel staff were kind to offer us a second room however, this room was much smaller and the quality was completely downgraded. No hot shower and when went downstairs to complain. We were offered 50% refund. Come next morning(today) we were given less than 50% of our refund as we were 7 minutes late. Nothing communicated just told the amount. The amount of inconvenience caused surely they would let us go for being 7 minutes late?
Anyway, the place is great and the restaurant has a really good selection of food. We did like the wings and sweet potatoe fried so give that a go.
Melisha
Melisha, perjalanan 3 malam
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