DoubleTree by Hilton San Juan

4.0 star property
Art Deco resort with full-service spa, connected to a shopping centre, near Calle Loiza

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Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun-loungers, beach umbrellas
2 bars/lounges
Sports facility
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, in-room safe, blackout curtains, soundproofing
Relax by the pool or explore Condado Beach near DoubleTree by Hilton San Juan. This family-friendly hotel offers a garden, 3 restaurants serving international cuisine, and an onsite spa for rejuvenating treatments like aromatherapy and manicures/pedicures. With free in-room WiFi, helpful staff, coffee shops/cafes nearby beaches are within reach.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free beach shuttle
  • 24-hour health club
  • Sauna
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • In-room childcare (surcharge)
  • Microwave
  • Private bathroom
The current price is Rp2.801.293
Rp3.865.726 total
includes taxes & fees
26 Oct - 27 Oct

Why we love this property

Relaxation haven
Discover spa treatments, massages, and mineral springs in the mountains. A 24-hour health club and serene garden enhance this hotel's wellness offerings.
Mountain-city art deco
This art deco hotel in the city centre offers garden views from its restaurant. Guests can explore nearby national parks and designer stores.
Dining trifecta
Culinary adventures await at 3 restaurants and 2 cafes. Savour international cuisine, pizza, and al fresco dining with garden views. Full breakfast available.

Room options

Available filters for rooms
Showing 10 of 10 rooms

Deluxe Room, Multiple Beds, Balcony

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Deluxe Room, Multiple Beds, Garden View

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Room 1 King Bed, Corner

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed Accessible

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Tower

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe 1 King Bed Balcony

7.8 out of 10
Good
(6 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe 1 King Garden View

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(72 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

Standard 1 Queen Bed

9.0 out of 10
Wonderful
(66 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Map
105 Avenida de Diego, San Juan, 00914

What's nearby

  • Jose Miguel Agrelot Coliseum - 3 min drive - 3.3 km
  • Distrito T-Mobile - 3 min drive - 3.5 km
  • Condado Beach - 4 min drive - 3.7 km
  • Pan American Pier - 4 min drive - 3.4 km
  • Puerto Rico Convention Center - 4 min drive - 3.8 km

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 16 min drive
  • Sacred Heart Station - 28 min walk
  • Free beach shuttle

Restaurants

  • ‪Bebo's Cafe - ‬2 min walk
  • ‪River China - ‬8 min walk
  • ‪173 - ‬2 min walk
  • ‪Cafe Pierre - ‬1 min walk
  • ‪Silk - ‬1 min walk

About this property

DoubleTree by Hilton San Juan

DoubleTree by Hilton San Juan puts you a short five-minute drive from Condado Beach and Pan American Pier. You can visit the spa to be pampered with massages, body wraps or aromatherapy, and Cafe Pierre, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. There are 2 bars/lounges and an outdoor pool at this Art Deco resort, and in-room conveniences such as fridges and microwaves. Fellow travellers say great things about the helpful staff and location.

At a glance

DONE

Hotel size

    • 184 units
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-out available
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 25 per day; includes in/out privileges)
    • On-site valet parking (USD 30 per day)
    • Wheelchair-accessible parking and van parking on site
DONE

Off-site

    • Free beach shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6 AM–11 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Free reception (selected days)
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Childcare in room (surcharge)
  • Local/corner shop
  • Children's menu
  • Children's games
  • Toys

What to do

  • Free beach shuttle
  • Fitness classes
  • Yoga classes
  • Ecotours
  • Pool table
  • Ping pong
  • Beach nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free food/drink shopping service
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Designer shops on-site
  • Full-service spa
  • Hot tub
  • 24-hour pool access
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 114
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed-captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Pool access ramp on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free newspapers
  • Complimentary wireless Internet access (speed of 50+ Mbps) and free wired Internet
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Cafe Pierre – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Starbucks Coffee – Overlooking the garden, this coffee shop specialises in pizza and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Silk – Overlooking the garden, this restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Resort fee: USD 49.05 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Beach access
    • Beach loungers
    • Beach towels
    • Business centre/computer access
    • Concierge service
    • Fitness centre access
    • Health club access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Laundry facilities
    • Partner property beach club access
    • Phone calls (may be limited)
    • Pool access

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 3.00 to 22.00 per person

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self-parking costs USD 25 per day with in/out privileges
  • Valet parking costs USD 30 per day

Pool, spa, & gym (if applicable)

  • Pool open 24 hours
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Resort
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Resort San Juan

Frequently asked questions

Does DoubleTree by Hilton San Juan offer free cancellation for a full refund?

Yes, DoubleTree by Hilton San Juan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at DoubleTree by Hilton San Juan?

Yes, there's an outdoor pool and a children's pool. Guests have 24-hour pool access.

Are pets allowed at DoubleTree by Hilton San Juan?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at DoubleTree by Hilton San Juan?

Yes. Self-parking costs USD 25 per day. Valet parking costs USD 30 per day.

What are the check-in and check-out times at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at DoubleTree by Hilton San Juan?

No, this resort doesn't have a casino, but Casino del Mar at La Concha Resort (17-min walk) and Sheraton Casino (5-min drive) are both nearby.

What is there to do at DoubleTree by Hilton San Juan and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes fitness classes, ecotours and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. DoubleTree by Hilton San Juan also has 2 bars, an outdoor pool and a 24-hour health club, as well as a sauna and a garden.

Are there restaurants at or near DoubleTree by Hilton San Juan?

Yes, there are 3 on-site restaurants, featuring al fresco dining, international cuisine and garden views.

What's the area around DoubleTree by Hilton San Juan like?

DoubleTree by Hilton San Juan is in Santurce, a short 17-minute walk from Casino del Mar at La Concha Resort and 5 minutes' walk from Museo de Arte de Puerto Rico. Travellers give top marks for the resort's prime location.

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DoubleTree by Hilton San Juan Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Beach
Location
Restaurant
Food
Amenities
Family friendly
Breakfast
Bar

What guests liked

  • The property offers convenient shuttle service to a quiet and beautiful private beach with amenities like chairs and umbrellas. (28 reviews)
  • The on-site restaurant and nearby dining options offered a variety of choices with great food and convenient locations. (13 reviews)
  • The pool area was clean, fun, and well-kept, with many guests enjoying their time there. (23 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Everyone was very nice & professional!
Billie, 2-night trip

10/10 Exceptional

Home away from Home

This is our home away from home for over 20 years, anytime I have to stay in San Juan. Supermarket across the street, at least 5 restaurants within walking distance, staff always polite, rooms always clean. Any thing you need they can find, plus free shuttle to the beach.
Felix, 1-night trip

10/10 Exceptional

I enjoyed every minute of the stay.
Jose, 3-night trip

8/10 Very good

Loved the location, activities (farthers day brunch), parking lot attached to hotel, everything near by and friendly and helpful staff
Alex, 6-night trip

10/10 Exceptional

The location was the best since we were close to the beach and close to shops/restaurants. The hotel was maintained clean and the staff were helpful with the things we can do around the area.
Ricardo, 2-night trip

8/10 Very good

The property and staff were fantastic
Rocio, 5-night trip

10/10 Exceptional

Great place to stay near all good food spot
Bryant, 2-night trip

10/10 Exceptional

This was my first time staying at this hotel and I would highly recommend this place. The hotel was clean and beautiful. Perfect place for a solo or family vacation. The hotel has restaurants and has walking distance to other restaurants/bars
Thalia, 4-night trip

10/10 Exceptional

This hotel was excellent, staff was very nice, efficient, helpful. The hotel was clean, family friendly, there were a lot of outfoor lunge chairs around the pool area. Overall my stay was excellent!
Lousedelle, 4-night trip

10/10 Exceptional

Staff was courteous and professional!
Nuris M, 5-night trip

10/10 Exceptional

Super easy access to beach, shuttle drivers are all prompt, nice and helpful.
Gang, 2-night trip

10/10 Exceptional

Very clean hotel with friendly staff, a 24 hour grocery across the street and a Starbucks in walking distance!
Rochelle Francis, 2-night trip

10/10 Exceptional

The staff at the front desk was very friendly, professional, and welcoming, especially Isaac.
Marcella R, 3-night trip

10/10 Exceptional

Love this hotel, will always go back to this hotel whenever I visit San Juan again
Janiel, 4-night trip

10/10 Exceptional

Everyone was very kind and accommodating. Everything about my stay was great.
Jennifer, 1-night trip

8/10 Very good

Nice hotel, good location for nearby beach , restaurants and other nearby attractions
Tamara, 3-night trip

6/10 Good

Was ok… if you are going with kids it would be better to stay at property not in downtown San Juan…the beach near the hotel was ok… but there are a lot of prettier beach… hotel itself was nice room was very small…
Melissa, 7-night trip

10/10 Exceptional

Pool area was very well kept
CARLOS, 5-night trip

10/10 Exceptional

Excellent stay
Natalie, 1-night trip

8/10 Very good

Great location
Adam, 4-night trip

10/10 Exceptional

The room was clean, and made fresh every day. And down the street from my favorite place to eat in Puerto Rico.
Kristofor Alexis, 4-night trip

10/10 Exceptional

Everything was great
Scotty, 2-night trip

8/10 Very good

This hotel is very convenient and surprisingly peaceful in a dense neighborhood. It has every amenity. A short walk or shuttle to the beach. Near lots of restaurants that are not very touristy.
Jamie, 4-night trip

10/10 Exceptional

Love the Bar
Edwin, 5-night trip

10/10 Exceptional

It was clean and organized
Nawaf, 2-night trip