Sivana Tulum puts you in a great location, within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. Guests will have free perks such as WiFi and self-parking. Also, this hotel is within a short drive of Tulum National Park.
Languages
English, Spanish
At a glance
Hotel size
13 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered on-site self-parking
Other information
Smoke-free property
Property amenities
What to do
On the beach
Free beach club
Services
24-hour front desk
Luggage storage
Beach sunloungers
Room amenities
Home comfort
Heating (climate-controlled)
Ceiling fan
Window screens
Sleep well
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillow-top mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property uses solar energy.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Sivana Tulum Hotel
Sivana Tulum Tulum
Hotel Sivana Tulum
Sivana Tulum Hotel Tulum
Frequently asked questions
Are pets allowed at Sivana Tulum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sivana Tulum?
Yes, there's free self parking.
What are the check-in and check-out times at Sivana Tulum?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Sivana Tulum and nearby?
Recommended spots to visit include Tulum Beach (1-min walk) and Sian Ka'an Biosphere Reserve (11-min walk), along with Ven a la Luz Sculpture (1.3 mi) and Tulum National Park (3.8 mi).
What's the area around Sivana Tulum like?
Sivana Tulum is a short 1-minute walk from Tulum Beach and 11 minutes' walk from Sian Ka'an Biosphere Reserve.
Sivana Tulum Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.2/10
Amenities
7.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
2/10 Poor
9 Sep 2024
I paid a Room with ac and i sure would think it has water , and has neither
Juan
Juan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
24 Aug 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
6/10 Good
5 Jul 2024
Falta de atencion al cliente
Llegamos a una habitacion y al regresar de cenar nos dijeron que siempre esa no era y nos tuvimos que mover, no era una buena fecha pero el agua olía feo, la luz se iba a cada rato.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
10 Apr 2024
Celebrated our baby moon at Sivana. Staff were very kind and sweet and we enjoyed seeing the dog & cats daily.
This hotel is more rustic than others nearby. Water turned off one day for a few hours, AC is low and available only at night, and our room frequently got bugs. However, we are in the jungle and we appreciated how quiet and peaceful it was. We also love when breakfast is included.
Sonya
Sonya, 6-night romance trip
Verified Orbitz guest review
10/10 Exceptional
19 Feb 2024
Daniel
Daniel, 3-night trip
Verified Hotels.com guest review
8/10 Very good
15 Jan 2024
Reyes
Reyes, 3-night trip
Verified Expedia guest review
10/10 Exceptional
20 Dec 2023
Hidden Oasis:)
Awesome staff, quiet , priced right
Allan
Allan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
12 Dec 2023
Katarzyna
Katarzyna, 2-night trip
Verified Expedia guest review
2/10 Poor
12 Nov 2023
Eric
Eric, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Jul 2023
Felt like at home very friendly and caring staff
Fadul
Fadul, 2-night romance trip
Verified Expedia guest review
2/10 Poor
30 May 2023
Rooms smell like mold !!
Staff is rude !
And they will not refund u no matter what!
Owner is aggressive and unprofessional !
Not recommened !
Better to camp on the beach
Jessica
Jessica, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 Apr 2023
Camila was such helpful person very attentive she was amazing .
Jose luis Peralta
Jose luis Peralta, 4-night romance trip
Verified Expedia guest review
8/10 Very good
2 Apr 2023
Nice hotel close to famous “Matcha Mama” and “Follow the Dream” sign…breakfast was include which is a huge help to your pocket considering how expensive is Tulum. Special thank you to Camila at the front desk, she was always helpful and gave us great tips and recommendations as this was our first time in Tulum
Patricia
Patricia, 2-night family trip
Verified Expedia guest review
8/10 Very good
21 Mar 2023
Charming Thatched Roof Cabins
Positives: We loved the grounds. There were palm and banana trees, hibiscus, bougainvillea and other tropical foliage that attracted birds. Our thatched roof room was fantastic. King-sized bed was very comfortable. The balcony was a fabulous place to relax.
Negatives: the water was untreated, salt water, with intermittent hot water. You need to brush your teeth with bottled water. The saltiness makes getting a hair brush through your hair a challenge. Finally, the A/C unit from the neighbouring building blew hot air in through our bathroom screen window.
Jennifer
Jennifer, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Mar 2023
Stayed at Sivana for the weekend and I couldn’t be happier with my choice.. it’s a perfect little quiet hotel away from the noise of Tulum’s night life.. surrounded by nature, cozy and intimate it’s the perfect place for a couple’s getaway. We stayed in the ocean front room and were serenaded by the sound of the waves every night.and even though they have a small staff they are all very attentive, they even helped me decorate the room for my wife’s birthday and got her a cake. So if you’re looking for a place to disconnect from the noise and just relax Sivana is a great choice!
Yonny
Yonny, 3-night romance trip
Verified Expedia guest review
2/10 Poor
7 Mar 2023
Paula
Paula, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Feb 2023
Pierre-François
Pierre-François, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Jan 2023
Jerome
Jerome, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2022
James
James, 4-night trip
Verified Travelocity guest review
8/10 Very good
29 Nov 2022
The restaurant and bar were closed for remodeling it appears but those two elements were part of our requirements when making our reservations.
Armon
Armon, 1-night trip
Verified Expedia guest review
6/10 Good
22 Nov 2022
The property is in a good location and they do a good job of keeping the rooms clean. The air conditioner is only allowed to be on between 8 pm and 8 am but we found that it didn't really cool the room during the night. The breakfast was not great, not many options, and if you wanted more food you need to ask. They did not clean the beach loungers and basically left everything for you to do on your own. No bar service during the day and no restaurant on site. Overall, would rate this property as a 3.
Christopher
Christopher, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2022
Dariya
Dariya, 7-night trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2022
Sivana was a little gem in Tulum. Our room felt like our own sanctuary in our tree house and the staff was always attentive and helpful. Sivana gave us exactly what we needed and is an a great location. The breakfast was simple but got the job done and we loved having our waterfront coffee. Would return!