Hallways were filthy, patchwork all over the walls, hair in the shower, hair in my ice bucket, shower was luke warm. Person at the front desk suggested parking in the back parking lot and going in the back door to be close to the elevator, the entire back lot all the way up to the back door was a sheet of ice, I almost fell the gentleman in front of me did. Only thing that was good was the bed. I visit Saratoga every year around this time, my first time staying here and the last, I'll be going back to the Hyatt. You get what you pay for.