Hotel Kampa Garden

This hotel is in a fantastic special location. Be very aware that Uber and Bolt drovers will routinely make you walk forwards another location on the cobbles no matter how much luggage you have and even though there is parking at the hotel. It was incredibly busy and they left a trainee at the hotel to handle everything. It was a disaster that was waiting to happen, which did, 30 minutes later. This is a very old building. Even though the listing says ceiling fans, there are not. This should be changed as this was the one thing that was going to get us through staying at this property. It is wrong. No moving air in the hotel except for open windows. All of your blinds have to be open for you to have your windows open. In order to use the darkening shards, it cuts off ventilation from the windows. Down by the river and little canals, so in the first few minutes of the windows open, we had some bugs in our room. The hotel says non smoking, but beware guests with as any breathing complications or conditions, this was a building that had been heavily smoked in and the lingering smell is everywhere in the hotel. The stale still air does not help this at all either. I brought these concerns to the trainee and in the middle of our chat, she walked away 2 times. I thought she was in some kind of medical distress. But probably overwhelmed which is not fair to her or the guests paying. We did not stay here and had a battle to final convince the management to give us a refund.

No AC room hot open window bugs came in biting all night. Desk person was nice at check in only after she became anoid was too busy watching TV on computer

Good location, heaps of restaurants, wifi good, comfortable bed and good water pressure in shower, no air conditioning but had fan and open windows. Easy walking into old town. Very friendly staff and helpful. Good breakfast selection

Kampa Garden is right beside Charles Bridge. My family only had half day before we flew back to US and I still wanted to show them Prague Castle and Charles Bridge, so the location is the main reason I chose this hotel. The location is indeed unbeatable. The service was also great; when I arrived they already ran out of the limited parking permits, but the lady at the front desk called other neighboring hotels to allow me to purchase the permit from them. The room was in general in very good condition except that the facility of the bathroom could be improved. There was only a bathtub without a curtain, so the floor became very wet after one finished the shower. There was no lighting above the bathtub, so it's a bit dark when taking a shower during the night. The breakfast was also good. Overall, I like this hotel, but will suggest them to improve the facility in the bathroom.

No AC, but they gave us fans.