2/10 Buruk
27 Agustus 2024
I recently stayed at Rehana Resort, and my experience was anything but pleasant. I feel compelled to share my disappointment and request a full refund.
The bars were often out of drinks, with hardly any options available. Cleanliness was a major issue, with filthy dining halls and a shortage of clean dishes and glasses. The food was boring, repetitive, and often had a funky taste. Despite the all-inclusive promise, our mini-bar was never refilled. The loud, annoying music playing 24/7 made it impossible to relax. The so-called "entertainment" was a joke; the animation team was talentless, and some animators appeared to be under the influence, creating an unsafe environment.
Service was non-existent, with rude and toxic waiters who treated us with disdain. The constant bargaining and scams among hotel services made us feel cheated at every turn. Adding to the stress, there was no shuttle from the airport to the hotel.
This vacation turned into a nightmare. I am incredibly disappointed and request a full refund for this disastrous experience. I strongly advise anyone considering a stay at Rehana Royal Beach Resort to think twice before booking. This place is not worth the money, time, or stress.
Sofia
Sofia, perjalanan keluarga 8 malam
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