2/10 Buruk
5 Januari 2025
I don’t recommend anyone staying here.
This was a horrible hotel with an even worse service. We had booked a 3 night stay, but left after 1 night. The first room we received felt very old and outdated and very poorly cleaned, not to mention the black mold in the bathroom. I called the reception and asked for a new room which we received after some discussion. The second room was slightly better with updated furniture, but the cleanliness (or lack of it) was the same. There was also black mold in this bathroom. But we decided to give the hotel a chance and headed down to the pool. The water in the pool was so dirty that there was brown foam floating around the edges. The water was cloudy due to wrong PH-level and you noticed right away this was not a very pleasant area to be in. The restaurant had a nice menu, but half of the meals were not available because they were sold out. The service in the restaurant was very slow and they even managed to forget one of our meals (which we cancelled after waiting for 40 min and the rest of our party was finished). This hotel has a 4-star rating but I would give it a 2+ at the most. I don’t recommend anyone staying at this hotel even if it’s cheap. There is no service, sharp edges on many tiles around the pool and the total state of the hotell felt very old and outdated. The was no beach, but a stone staircase leading down to the ocean. The stone slabs of the staircase was covered with algae and was absolutely impossible to walk on without slipping.
Henrik
Henrik, perjalanan keluarga 3 malam
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