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JEN Hong Kong by Shangri-La

4.0 star property
Hotel with restaurant, near Victoria Harbour

Choose dates to view prices

Nestled near Victoria Harbour, JEN Hong Kong by Shangri-La offers a vibrant retreat. Enjoy Malaysian cuisine at Cafe Malacca or unwind with dry cleaning/laundry services and express check-out. With high-speed WiFi, a 24-hour gym, and helpful multilingual staff this hotel is perfect for exploring the nearby Soho area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Limo/town car service
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Children stay free
  • Refrigerator
  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
$128 nightly
The total price is $131
May 24 - May 25
Total with taxes and fees

Why we love this property

Flavorful indulgence
Malaysian cuisine shines at this hotel's restaurant. A cafe and bar offer additional options, while morning feasts await with buffet breakfast.
Seasonal pool bliss
The seasonal outdoor pool at this hotel provides a refreshing escape during summer months. Pool lovers can dive in and cool off.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior City View Queen Room

Superior City View Queen Room | 1 bedroom, in-room safe, desk, blackout drapes

Superior City View Queen Room

8.6 out of 10
Excellent
(32 reviews)
  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior City View Twin Room

1 bedroom, in-room safe, desk, blackout drapes

Superior City View Twin Room

9.2 out of 10
Wonderful
(21 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Room (Jen Residence)

Room (Jen Residence) | 1 bedroom, in-room safe, desk, blackout drapes

Room (Jen Residence)

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Cityscape)

Room, 1 King Bed (Cityscape) | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed (Cityscape)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room (Cityscape)

Twin Room (Cityscape) | 1 bedroom, in-room safe, desk, blackout drapes

Twin Room (Cityscape)

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Harbourscape)

Room, 1 King Bed (Harbourscape) | 1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed (Harbourscape)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Twin Room (Harbourscape)

Twin Room (Harbourscape) | 1 bedroom, in-room safe, desk, blackout drapes

Twin Room (Harbourscape)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed (Harbour)

Club Room, 1 King Bed (Harbour) | 1 bedroom, in-room safe, desk, blackout drapes

Club Room, 1 King Bed (Harbour)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Twin Room (Harbour)

Club Twin Room (Harbour) | 1 bedroom, in-room safe, desk, blackout drapes

Club Twin Room (Harbour)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Room, 1 King Bed (Mountain)

Club Room, 1 King Bed (Mountain) | 1 bedroom, in-room safe, desk, blackout drapes

Club Room, 1 King Bed (Mountain)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Twin Room (Mountain)

Club Twin Room (Mountain) | 1 bedroom, in-room safe, desk, blackout drapes

Club Twin Room (Mountain)

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Club Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 2 Twin Beds

Club Suite, 2 Twin Beds | 1 bedroom, in-room safe, desk, blackout drapes

Club Suite, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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In-room safe, desk, laptop workspace, blackout drapes
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  • Free WiFi
  • Restaurant
  • Air conditioning
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8.6 out of 10, Excellent, 2,303 reviews
$66 nightly
The price is $67
Jun 9 - Jun 10
Total with taxes and fees
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About the neighborhood

Map
508 Queens Road West, Western District, Hong Kong

What's nearby

  • University of Hong Kong - 3 min walk - 0.3 km
  • Tai Ping Shan Street - 11 min walk - 1.0 km
  • Victoria Harbour - 2 min drive - 1.7 km
  • Soho - 2 min drive - 2.1 km
  • Lan Kwai Fong - 2 min drive - 2.5 km

Getting around

  • Hong Kong International Airport (HKG) - 31 min drive
  • Hong Kong Wan Chai Station - 5 min drive
  • Hong Kong Austin Station - 5 min drive
  • Hong Kong Admiralty Station - 5 min drive
  • Shek Tong Tsui Terminus Tram Stop - 2 min walk
  • Whitty Street Depot Tram Stop - 3 min walk
  • Hill Road Tram Stop - 3 min walk

Restaurants

  • ‪Café Malacca - ‬1 min walk
  • ‪McDonald's 麥當勞 - ‬1 min walk
  • ‪Fineprint - ‬2 min walk
  • ‪Baan Thai - ‬2 min walk
  • ‪Tai O Café Kitchen - ‬1 min walk

About this property

JEN Hong Kong by Shangri-La

At JEN Hong Kong by Shangri-La, you'll be just a 5-minute drive from Victoria Harbour and Soho. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Malacca, which serves Malaysian cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers like that it's just a short walk to public transportation: Shek Tong Tsui Terminus Tram Stop is 2 minutes away and Whitty Street Depot Tram Stop is 3 minutes.

At a glance

DONE

Hotel size

    • 283 rooms
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting rooms
  • Conference space (1033 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe Malacca - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
Club Lounge - This rooftop bar overlooks the ocean. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately HKD 238 for adults and HKD 238 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • The seasonal pool is open from June to August
  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay

This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Also known as

Hong Kong Traders

Hong Kong Traders Hotel

Traders Hong Kong

Traders Hong Kong Hotel

Traders Hong Kong Shangri-La

Traders Hotel Hong Kong

Traders Hotel Hong Kong Shangri-La

Traders Hotel Shangri-La Hong Kong

Traders Shangri-La Hong Kong

Traders Shangri-La Hotel Hong Kong

Hotel Jen Hong Kong

Hotel Jen

Jen Hong Kong

Jen Hotel Hong Kong

Traders Hotel Hong Kong by Shangri La

Hotel Jen Hong Kong Shangri-La

Jen Hong Kong Shangri-La

Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong

Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel

Hotel Hotel Jen Hong Kong by Shangri-La

Hotel Jen Hong Kong by Shangri-La Hong Kong

Traders Hotel Hong Kong by Shangri La

Hotel Jen Hong Kong

Hotel Jen Hong Kong by Shangri La

Hotel Jen Shangri-La

Jen Shangri-La

Frequently asked questions

Does JEN Hong Kong by Shangri-La offer free cancellation for a full refund?

Yes, JEN Hong Kong by Shangri-La does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at JEN Hong Kong by Shangri-La?

Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at JEN Hong Kong by Shangri-La?

Sorry, pets aren't allowed.

Is parking offered on site at JEN Hong Kong by Shangri-La?

Yes. Parking spots may be limited.

What are the check-in and check-out times at JEN Hong Kong by Shangri-La?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at JEN Hong Kong by Shangri-La and nearby?

JEN Hong Kong by Shangri-La has a seasonal outdoor pool and a 24-hour fitness center.

Are there restaurants at or near JEN Hong Kong by Shangri-La?

Yes, Cafe Malacca offers Malaysian cuisine and ocean views.

What's the area around JEN Hong Kong by Shangri-La like?

JEN Hong Kong by Shangri-La is in Central & Western District, a short 2-minute walk from Shek Tong Tsui Terminus Tram Stop and 6 minutes' walk from University of Hong Kong. Travelers say that the hotel is in a great location.

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Reviews

JEN Hong Kong by Shangri-La Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The rooftop pool offered a beautiful view of the city and was a wonderful experience. (5 reviews)
  • The gym is well-equipped and suitable for both cardio and strength training. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Bed
View
Bus
Bathroom
Shower
Breakfast

Reviews

Verified

8/10 Very good

Staffs very helpful
Chau Lin, 9-night trip
Verified

8/10 Very good

More option dining
ALAN, 4-night trip
Verified

10/10 Exceptional

Location and Staff
Roy, 2-night trip
Verified

10/10 Exceptional

Nice location. Clean, staff were nice.
Nowin, 2-night trip
Verified

8/10 Very good

Check in/Check out
Shirley, 2-night trip
Verified

10/10 Exceptional

Clean room Helpful reception staff
king man, 6-night trip
Verified

6/10 Good

Good firm mattress, house keeping staff excellent, great location for authentic HK food around the hotel, and within walking distance to hiking trails, 2 minutes to MTR station.
Dan, 4-night trip
Verified

10/10 Exceptional

clean room nice staff
YU, 2-night trip
Verified

2/10 Poor

everything not working
Chin Koon, 3-night trip
Verified

10/10 Exceptional

There were renovations in progress close to our room, causing it to be very noisy. On our arrival, we found it way too noisy. We were moved to a more quiet side of the hotel. Staff very accommodating without an6 hassles.
Estelle, 3-night trip
Verified

8/10 Very good

Staff are courteous and efficient. Room was a bit outdated, but they are undergoing renovations. Hope that when we visit next time, it will be fully upgraded with new renovation.
Helena, 4-night trip
Verified

8/10 Very good

Nice clean hotel, friendly staff.
HAO, 4-night trip
Verified

8/10 Very good

Great location close to metro station and plenty of dining options. Staff were professional and friendly.
Tetiwa, 2-night trip
Verified

8/10 Very good

Hotel was undergoing renovations, so some amenities were not available, but staff were helpful and friendly, room was spacious for Hong Kong and comfortable. Would come again.
Ryan, 5-night trip
Verified

8/10 Very good

Hotel overall looks old but currently undergoing renovation
How Lieh, 3-night trip
Verified

10/10 Exceptional

Friendly staff and great location.
Yuyao, 2-night trip
Verified

8/10 Very good

Good food. Good service and Good house keeping service. I will be
Siu Wing, 2-night trip
Verified

10/10 Exceptional

Great hotel and location to the MRT (less than 1 min walk)
Harshal, 4-night trip
Verified

10/10 Exceptional

Great stay near Victoria tram way and harbor cruise Restaurant were very attentive Door staff were more than ready to help with wheelchair Great harbor view no other entertainment required
Andrew Hamilton, 2-night trip
Verified

10/10 Exceptional

Excellent location, within a quiet neighbourhood with good accessibility
Edmund, 3-night trip
Verified

10/10 Exceptional

Staff were very helpful, the area is right next to a train station and it was super convenient to get around! Food options around were great too.
Sara, 5-night trip
Verified

10/10 Exceptional

Staff was the best part — especially the bartender during Happy Hour — she was awesome. Also great buffet breakfast … super tasty
Michael, 2-night trip
Verified

10/10 Exceptional

Great location!
Chuck, 3-night trip
Verified

10/10 Exceptional

Very friendly and helpful staff. Nice spacious rooms.
Erik, 2-night trip
Verified

8/10 Very good

Really friendly reception person. Room was clean and had all we needed. Excellent buffet breakfast with great selection and nice area to eat in with great outdoor light. Really friendly staff. Unfortunately pool is closed, temporary gym set up in a room was helpful.
Lara, 4-night trip