ibis budget Singapore Ruby

The hotel is clean but the smell of smoke not good

Great position. Close to train station. Being renovated. Finished rooms are excellent. Great price for Singapore.

Hotel is under renovation now. Paint smell is present in the rooms. There's no hot water on the higher floor. Water temperature is not more than 23-25 deg.C

This is a budget hotel, which means that ideally all the basic functions should be OK but apart from that you cannot expect any special service that you are used to from other hotels. From this viewpoint we were very satisfied with our stay in Ruby. A nice clean room, not so hard beds, a working bathroom and new towels, coffee, water every day.

The saying ‘you get what you pay for’ is certainly true with this one. I will start with the positives 1 - The air conditioning worked, and that’s where the positives end I’m afraid. We had our daughter with us and they gave us a room with one bed between all three of us and not even enough room to open a suitcase ! We asked for a separate bed for her and the price doubled which we had to pay but still not big enough to open a suitcase. We arrived at 8 a.m because of our flight time but they were determined we couldnt check in until 3 o’clock and the luggage room was full so we had to just leave them in reception, the same on the day we checked out too even though we were downstairs for 9 ! Not all bad though as the location was good and only a 5 minute walk to the MRT so getting around was very easy. If you don’t have kids and just want somewhere to sleep then go for it but if you do have kids then my advice would be to splash out a bit more as luxury doesn’t belong in the same sentence as Hotel Ruby.

Nice place not so noisy

The place is nice.the staff is friendly

We enjoyed our stay. Good service, clean room, quiet location, close to restos, accessible to buses. The only comment we got is there are red houses at d back of the hotel.

The hotel was just ok, the room was far too small, bed and pillows were rock solid and very uncomfortable. Had booked another stay after returning from Bali but have since cancelled. Area was good, plenty of cheap food and drink and not far from mrt station and buses

We arrived around 3am from Australia, opting to overnight at Fragrance Hotel Ruby rather than a more expensive hotel as we had so little of the night left. Check in was efficient and friendly. We were travelling with a friend, staying in two different room types based on bedding and space needs (we had booked an Executive Twin, our friend a Superior Double) - to our delight our friend was upgraded to the same room type as us, so we could all be on the same floor (this occurred without even asking!). The rooms are compact (as expected in Singapore which is well known for small hotel rooms) but certainly did the job with enough space for our small luggages (we travelled for the weekend so had carry on only). Our room was spotlessly clean, on a high floor, with a window overlooking the quiet street below. Room amenities included a petite private bathroom with toiletries, TV, mini fridge, kettle, tea & coffee, complimentary water, free WiFi. The beds were firm but not at all uncomfortable, with clean fresh linens. Foam pillows were also firm, but served the purpose for the night. The air conditioning was efficient and cooled the room quickly. Location is great, with a 24 hour minimart just 100 paces away, and a 24 hour restaurant 70 paces away. We visited the Old Airport Road Hawkers the next morning - perhaps 10-15 minutes' stroll. Public transport is also convenient with Aljunied MRT Station around a 10 minute walk.