2/10 Buruk
9 Januari 2025
We booked Pegasy Suites Lakeside for 11 nights, but left after 4 due to poor conditions. Here’s why:
Cleanliness
Bathrooms were filthy with mold and dirt. Both bathtubs lacked drain stoppers initially.
Foul odor from toilets and drains spread into living areas, requiring open windows.
Broken bathroom window lock made it unsafe.
Bedding was thin, dark gray, unlike the high-quality white sheets shown in photos.
Old, small, thin bath towels, no hand towels or washcloths provided.
Laundry machine emitted a terrible odor.
Old, thin, dirty bathroom carpets.
Facilities
Poorly equipped kitchen; only one pot and one incompatible pan for the induction cooktop.
No kitchen towel, laundry soap, or basic kitchen necessities provided.
Faulty cabinets and drawers in bedrooms and kitchen.
Leaky, spraying bathroom faucets.
Old, dirty, damaged iron and ironing board available upon request.
Only one pair of slippers in a 3-bedroom accommodation.
Noise
Rooms were not soundproof as claimed.
Morning noise from street cleaners, loud nighttime bars, and early ward announcements.
Loud music from nearby preschool disrupted peace.
Service
Poor service: staff initially refused extra toilet paper, then rudely threw it at me.
Limited, poor-quality toilet paper and no essential items provided.
Value
Misleading listing photos and descriptions. Poor cleanliness, inadequate facilities, and unprofessional service make it overpriced.
In summary, Pegasy Suites Lakeside was one of the worst stays.
Lucas
Lucas, perjalanan keluarga 12 malam
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