Cardiff International Airport (CWL) - 36 min drive
Wildmill Station - 5 min drive
Sarn Station - 10 min drive
Bridgend Station - 20 min walk
Restaurants
McDonald's - 14 min walk
Costa Coffee - 19 min walk
The Kings Head - 16 min walk
Domino's Pizza - 2 min drive
Toby Carvery Bridgend - 2 min drive
About this property
Best Western Premier Heronston Hotel & Spa
When visiting Bridgend, Best Western Premier Heronston Hotel & Spa is a great choice to consider. Guests can indulge in hot stone massages, facials, or body scrubs, and Crane serves breakfast and dinner. Other features of this eco-certified hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff.
Languages
English, French, Polish, Romanian, Turkish, Welsh
At a glance
Hotel size
75 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments.
Dining
Crane - This restaurant serves breakfast and dinner.
Ewennys Bar & Grill - This bar serves dinner only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 13.95 per person
Renovations and closures
The following facilities or services will be unavailable from May 13 2024 to January 1 2025 (dates subject to change):
Spa tub
The following facilities are closed on Tuesday:
Full-service spa
The following facilities are closed on Sunday:
Dining venue(s)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10.00 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 6:30 AM to 10:00 PM
Guests under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.
Also known as
Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend
Frequently asked questions
Is there a pool at Best Western Premier Heronston Hotel & Spa?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 10:00 PM.
Are pets allowed at Best Western Premier Heronston Hotel & Spa?
Yes, pets are welcome. There's a charge of GBP 10.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Premier Heronston Hotel & Spa?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Premier Heronston Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: 3 AM. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
What is there to do at Best Western Premier Heronston Hotel & Spa and nearby?
Best Western Premier Heronston Hotel & Spa has an indoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Best Western Premier Heronston Hotel & Spa?
Yes, there's an onsite restaurant, Crane.
What's the area around Best Western Premier Heronston Hotel & Spa like?
Best Western Premier Heronston Hotel & Spa is in the heart of Bridgend, a short 17-minute walk from Ewenny Priory Church.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 23, 2024
Carl
Carl, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
Steve
Steve, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
Claire
Claire, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2024
Sandra
Sandra, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
3 night business trip
several weeks and all have been good
Timothy
Timothy, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
3 night business trip
Helpful friendly staff, great service and good food in the restaurant.
Timothy
Timothy, 3-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 26, 2024
Should have a better rating but restaurant service very slow
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Leigh
Leigh, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 24, 2024
A little Trip
Food was disappointing but hotel and staff very nice
Kevin
Kevin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Trevor
Trevor, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 19, 2024
Joshua
Joshua, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
3 Night business trip
Great well price food, friendly staff & excellent facilities
Timothy
Timothy, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
James
James, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Multi night stay business trip
Welcoming and friendly staff
Good restaurant menu
Timothy
Timothy, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 5, 2024
Nigel
Nigel, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 16, 2024
Solo business trip
Welcoming friendly staff, comfortable and clean room
Good food with prompt service
Timothy
Timothy, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Oct 3, 2024
Not coming back here again.
To say the room I had was tired and jaded and desperately needed brining into the new millennium is a mild understatement.
If you like 80’s tv shows it would be perfect for you (and if you like black mould on bathroom tiles).
As for the food: stay away from the pizza. I ate it (I hadn’t eaten all day so it was that or eat my own socks which with hindsight might have been preferable) however it was a grim, straight from the freezer cardboard cook by numbers pizza.
I wasn’t expecting Gordon Ramsey (far from it) however I did anticipate slightly better than a placemat with cheese slopped on it.
The staff were lovely and I didn’t complain about anything to anyone so no issues there.
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 3, 2024
Nigel
Nigel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
Simon
Simon, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 30, 2024
Staff were friendly, rooms are not very soundproofed, could hear a lot of noise from the rooms next door and upstairs
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 24, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 15, 2024
The hotel was great for our needs as we had a wedding reception at another hotel. There was a wedding also at hotel we were staying in so a bit noisy later. Mostly the constant beat of music which seemed to go on a lot later than we expected! Room is clean and comfortable however soundproofing not great. Our neighbour seems to keep bathroom light on so sound from extractor fan going for ages-woke us up! Because of various noise issues would not stay again! Maybe we were unlucky with room location