Ramada Plaza by Wyndham Milano

Considering this is a Ramada brand hotel, we were not impressed. To begin with, we were willing to compromise on the poor location for comfort and service since we were at the tail end of our trip. Unfortunately, we felt this was the least welcoming of the accommodation we stayed at for this trip, compared to Rome and Florence. The staff were not really friendly at all nor welcoming, especially at check-in. Even my children wondered why they appeared so angsty and unwilling to help. The interior of the apartment was fine and clean, the exterior a bit run down. The design of the shower area was particularly bad. Water leaks and flood the outside area. Everyday, we had to use a few towels to clean it before the next person could use. The amenities were not quite sufficient for our family of 5 and we had to request for more. When I asked if they could provide more than 1 bottle of water for us, I was shocked to be informed that the policy is to only provide 1 bottle (small one) a day regardless of the group size. This shows the hotel doesn't really pay attention to details or maybe just doesn't care at all. There is a shuttle that is provided to Centrale station and a few other metro stations but they are only available at restricted timing (check hotel website for more info). It was a small van by the way so if you need transport for yourselves and luggages but there is a long queue ahead of you, they can't do anything except to call a taxi for you at your own cost.

Was amazing

Wen we arrived they don’t find the order of the room, room not clean , very far from the center. Not reccamend

It was an standard hotel with pool, the breakfast was OK, but nothing special! The reception personal was very polite and helpful and spoke good English.

We had a family room with kitchen . The bedroom with living room was great and spacious . The food in the hotel restaurant was soooooo good , especially risotto with veal and beef steak .

Brilliant short stay in Milan at this hotel which makes a great base to explore the city with close Metro links, The weather was beautiful so the garden and pool area was greatly appreciated,

Cold snap and there was no heat. Their French idiot on the front desk needs to be fired. Incredibly rude, dull...ZERO personality and probably proud of it. Uninformed, obviously not helpful. The rooms are very nice if it's not cold and if you can ignore the extreme arrogance of the staff. All were terrible. I fled to the main Hilton. MUCH better!

Really nice hotel and great rooms. Restaurant food varied in quality and wouldn’t choose to eat there. Bearkfast was very good and overall was a good stay

Very nice, will go back.

During the check in, I was told to have a seat on the couch while they’ll look for a room. Being totally ignored for 40min, I stood up and went there asking for what is happening. Got the key card but no indication about breakfast and spa. Had to ask for it, I was told:”didn’t I tell you this before?”. Arrived in the room, saw I need wifi credentials. Went back to reception to ask for wifi user and pw, got a paper with ignorance. Couldn’t login on wifi as were already too many users connected with same account. TV didn’t work, had to call the technical guy at 10 pm. Asked to borrow an umbrella, was told it costs 10€. Breakfast was average, not amazing. Room was big, clean with separate dressing area, quite nice.