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Hôtel Les Sources de Caudalie

5.0 star property
Luxury palace in Martillac with spa and winery

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Les Sources de Caudalie

Outdoor pool, pool umbrellas, pool loungers
2 restaurants, lunch, dinner served; French cuisine
Superior Suite, Lake View (L'Ile aux Oiseaux) | Premium bedding, minibar, in-room safe, individually decorated
Signature Suite | Exterior
2 restaurants, lunch, dinner served; French cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Winery
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Health club
  • Outdoor tennis court
  • Sauna
  • Hot tub
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The price is Rp4.756.379
Rp5.406.662 total
includes taxes & fees
26 Dec - 27 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Single Use

Double Room Single Use | Premium bedding, minibar, in-room safe, individually decorated

Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room

Comfort Room | Premium bedding, minibar, in-room safe, individually decorated

Comfort Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, minibar, in-room safe, individually decorated

Signature Suite

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room (Prestige)

Room (Prestige) | Premium bedding, minibar, in-room safe, individually decorated

Room (Prestige)

Highlights

Furnished balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite Prestige

Suite Prestige | Premium bedding, minibar, in-room safe, individually decorated

Suite Prestige

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite | Living room | 80-cm flat-screen TV with cable channels, TV, DVD player

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Park View located in Chateau le Thil 1.5 km from the Sources de Caudalie

Double Room Park View located in Chateau le Thil 1.5 km from the Sources de Caudalie | Premium bedding, minibar, in-room safe, individually decorated

Double Room Park View located in Chateau le Thil 1.5 km from the Sources de Caudalie

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Intercontinental Bordeaux Le Grand Hotel, an IHG Hotel

Pool
Spa
Pet-friendly
Parking available
9.0 out of 10, Wonderful, (575)
The price is Rp4.377.359
Rp4.985.397 total
includes taxes & fees
5 Jan - 6 Jan 2025
Intercontinental Bordeaux Le Grand Hotel, an IHG Hotel
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About the area

Map
Chemin de Smith Haut Lafitte, Martillac, Gironde, 33650

What's nearby

  • Spa de Vinothérapie Caudalie - 1 min walk - 0.1 km
  • Château Smith Haut Lafitte - 2 min walk - 0.2 km
  • Arkéa Arena - 15 min drive - 14.6 km
  • Rue Sainte-Catherine - 17 min drive - 12.5 km
  • Place de la Bourse - 18 min drive - 17.0 km

Getting around

  • Bordeaux (BOD-Merignac) - 28 min drive
  • Cadaujac Station - 5 min drive
  • Saint-Medard-d'Eyrans Station - 8 min drive
  • Villenave-d'Ornon Station - 10 min drive

Restaurants

  • ‪Château Malartic-Lagravière - ‬9 min drive
  • ‪La Chartreuse de Parme - ‬7 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪La Grand'Vigne - ‬1 min walk
  • ‪La Table du Lavoir - ‬1 min walk

About this property

Hôtel Les Sources de Caudalie

A great choice for a stay in Martillac, Hôtel Les Sources de Caudalie features a winery where you can enjoy a glass of local wine. Guests can visit the spa to be pampered with massages, body wraps or facials, and La Grand Vigne, one of 2 restaurants, serves French cuisine and is open for lunch and dinner. Other features of this luxurious palace include an outdoor pool, a bar/lounge and a health club.

Languages

English, French, German, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:30 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Pool table
  • Golfing nearby

Working away

  • Business centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 1999
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Winery on-site
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • 80-cm flat-screen TV
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Office
  • Smartphone with 4G data speed, unlimited data usage
  • Phone
  • Desk chair
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa Vinotherapie Caudalie has 17 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and detox wraps. The spa is equipped with a hot tub and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Dining

La Grand Vigne – This fine-dining restaurant specialises in French cuisine and serves lunch and dinner. 2-star Michelin rating. Reservations are required.
La Table du Lavoir – This bistro specialises in Regional cuisine and serves lunch and dinner. Reservations are required. Open daily.
French Paradox – On-site bar. Open daily.
Rouge – This wine bar specialises in local cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.24 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 for adults and EUR 15 for children

Renovations and closures

This property is closed from 5 January 2025 to 5 February 2025 (dates subject to change).
The property is closed between 7 January and 7 February.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Cots/infant beds are available for EUR 20.0 per day
  • Rollaway beds are available for EUR 50.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hôtel Les Sources de Caudalie
Hôtel Les Sources de Caudalie Martillac
Les Sources de Caudalie
Les Sources de Caudalie Martillac
Hôtel Sources Caudalie Martillac
Hôtel Sources Caudalie
Sources Caudalie Martillac
Sources Caudalie
Les Sources Caudalie Martillac
Hôtel Les Sources de Caudalie Palace
Hôtel Les Sources de Caudalie Martillac
Hôtel Les Sources de Caudalie Palace Martillac

Frequently asked questions

Is Hôtel Les Sources de Caudalie currently open?
This property is closed from 5 January 2025 to 5 February 2025 (dates subject to change).
Does Hôtel Les Sources de Caudalie offer free cancellation for a full refund?
Yes, Hôtel Les Sources de Caudalie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Les Sources de Caudalie?
Yes, there's an outdoor pool.
Are pets allowed at Hôtel Les Sources de Caudalie?
Yes, pets are welcome. There's a charge of EUR 25.00 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hôtel Les Sources de Caudalie?
Yes, there's free self parking.
What are the check-in and check-out times at Hôtel Les Sources de Caudalie?
Check-in start time: 3:30 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hôtel Les Sources de Caudalie?
No, this palace doesn't have a casino, but Barriere Casino Theatre (25-min drive) is nearby.
What is there to do at Hôtel Les Sources de Caudalie and nearby?
Practise your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hôtel Les Sources de Caudalie also has a winery, an outdoor pool and a sauna, as well as a health club, an arcade and a garden.
Are there restaurants at or near Hôtel Les Sources de Caudalie?
Yes, there are 2 on-site restaurants, featuring French cuisine.
What's the area around Hôtel Les Sources de Caudalie like?
Hôtel Les Sources de Caudalie is a short 2-minute walk from Château Smith Haut Lafitte and 19 minutes' walk from Château Baulos-Charmes Pessac-Leognan.

Hôtel Les Sources de Caudalie Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Richard, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

If you book the Chateau le Thil room, please understand that you're basically booking at a separate hotel. You need a car for the 3 min drive, or a bike during the day. We wished we would have just booked at the main hotel, because it felt like we got a completely separate experience than what we were hoping for. We also wished the distance between the two was made clearer on booking (or with an immediate follow up email) - it really felt like a separate property and should be marketed as such. The main hotel itself was beautiful, but we had some missteps with the staff. A few large groups were staying at the property and they seemed much more concerned with them than with our smaller group of 4. Service as the restaurant was spotty - twice we ordered white wines (both in French, and by pointing to them on the menu), and were delivered reds. At check-in it was not made clear where the spa was, and there's little signage in the hotel, so we were wandering around trying to find someone to direct us before our appointment (no one at the front desk). They directed us through a gate that was locked, it was a frustrating situation. The spa itself was beautiful, if limited in facilities (2 pools and a steam room), but the treatments were excellent. Rooms were comfortable and clean. Overall, it felt like a beautiful surface without the actual bones of good service. We didn't feel as cared for as we have at other luxury properties. It was frankly disappointing.
1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Feng, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very impressive hotel and the area around. Love the eclectic touch - the history and contemporary art and interior design pieces! Food is excellent
Iryna, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Yasmine, 1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing Experience Les Sources de Caudalie
Our recent stay at Les Sources de Caudalie in Bordeaux was riddled with significant issues that fell far short of a five-star experience. Despite its prestigious Relais & Châteaux status, our visit was marred by mistakes and poor service. Upon arrival, we were greeted with a "welcome back" note, although neither my wife nor I had ever stayed there before. This mistake caused unnecessary suspicion and tension, as my wife thought I had previously visited the hotel with someone else. Our room was located a mile away from the main building, with no amenities such as a pool, bar, or restaurant nearby. This inconvenience is unacceptable for a five-star hotel where guests expect easy access to facilities. Dining was equally disappointing. When we tried to eat at Rouge, the hotel's small restaurant, it was closed for a private event despite two-thirds of the space being unoccupied. We were denied service, leaving us without dining options. Additionally, although the hotel advertises 24/7 room service, this was not available in our room’s location. The cleanliness and housekeeping standards were appalling. Instead of changing coffee cups, the staff simply rinsed them in the bathroom sink. Such a lack of proper hygiene is unacceptable and concerning for guests. The overall service was poor, with staff displaying a dismissive attitude towards our concerns. This indifference was especially frustrating given the €700 per night rate we paid. Avoid this hotel!
carlos, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect location for quiet and solitude in beautiful surroundings
Barry, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Abdulmohsen, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rachel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Donna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ryan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Very good place. I will come back again
Shoefun, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Amazing!
Top notch, beautiful property, attentive staff and all around a 5 plus. Would highly recommend. Thank you for the most enjoyable stay!
christ, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Property is gorgeous.
Peter, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Gemma, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rodolfo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff and an absolutely wonderful facility. I really got the full experience.
Crystal, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Absolutely wonderful. The staff, the restaurants, the spa and the property were beautiful.
Verified Expedia guest review

10/10 Exceptional

Superb experience! Excellent service from the staffs! Felt respected throughout our time there. Beds are super comfy, rooms are spacious! Breakfast is alright and the hotel arranged airport transfer for us (additional fees applied).
Zun Jie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We Cycled around the wineries, sampled the wine where we stayed, ate in their great restaurant options, in a fabulous setting, had a massage at the spa and swam in the lovely pool area. All in all we had a relaxing and enjoyable stay.
Julie, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kate, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel
Amazing hotel, excellent staff, excellent facilities and food, one of the best decoration I have ever seen, perfect location for wine interested people.
yossi, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

It is all publicity but not actuality!!
Mehri, 2-night trip
Verified Hotels.com guest review

2/10 Poor

We had a terrible experience at this hotel that demonstrates its poor management, largely incompetent staff, and utter lack of customer service. Ahead of arrival, the hotel did not communicate how many of the facilities were closed due to COVID-19 (nor was it indicated on their website). Only 1 of 3 restaurants was operating and we couldn’t get reservations there for each night of our stay (there are no other restaurants in the immediate area). Guests were only able to reserve gym access by hiring their private trainer for 70 euros an hour. The spa—the main draw of the estate—was almost fully booked and we were unable to get the services we wanted (most hotels of this caliber call you beforehand to make sure their guests can benefit from their facilities versus the public). Examples of other issues- the reception called early in the morning to ask a question about room cleaning, waking us up. There were many times throughout the visit where the front desk did not pick up our phone calls, making it necessary for us to walk to the desk. Bugs and spiders in curtains that had not been cleaned. On the final bill, we were wrongly charged for multiple items. We did manage to get a booking for massages at the end of our stay, and were extremely disappointed. They charged a different price than we were told upon booking (and that was in the brochure) and were denied use of the steam room/hammam unless paying 40 euros per person (again, contrary to what we were told and the brochure).
Sarah, 3-night family trip
Verified Expedia guest review