We had read the reviews left by others before we booked - so we were not too surprised to find this resort run-down and managed by inexperienced staff. We took the chance and stayed 4 nights, as the rest of our month in Bali had been in classier hotels and private villas and it was just a short stay.
But we found the attitude of staff to be clearly a case of "We've given up!" They were mostly apologetic for the state of the resort.
The owner has NO care to maintain the property - gardens are not cared for, bungalows are tired, run-down and in desperate need of some TLC. The pool was green and slimy (for 4 days, despite daily assurances it would be OK tomorrow) - we gave it a big miss! The restaurant is closed for anything other than a very ordinary (included) breakfast or a beer. The deck along the seafront is rotted and a little dangerous in spots. WiFi is non-existent in the "deluxe" bungalows - so we sat on the verandah of a basic room outside reception each morning - not a problem as only two rooms were occupied throughout our stay!
Its cheap but its definitely not cheerful!
A special salute to the lazy guy in reception - when we asked if he could assist with my wife's baggage he sent a 45kg 16year old girl to lug it out, rather than get off his comfy chair! Ultimately, we shamed him into it!
The saving grace was the restaurant immediately to the right at the top of the laneway entrance to the "hotel" - amazing food, great staff and great value!
