Apakah Relais Marco Polo mengizinkan hewan peliharaan?

Ya, anjing dan kucing diizinkan, maksimal 1 hewan dan berat maksimum 10 kg per hewan peliharaan. Dikenakan biaya sebesar EUR 20 per hewan, per masa menginap. Kecuali hewan pemandu. Kotak sampah tersedia.

Apakah parkir di properti ditawarkan Relais Marco Polo?

Tidak, tetapi ada parkir dengan diskon di dekatnya.

Apakah Relais Marco Polo menyediakan layanan antar-jemput bandara?

Ya, antar-jemput bandara tersedia. Biayanya sebesar EUR 60 per kendaraan satu arah.

Kapan waktu check-in dan check-out di Relais Marco Polo?

Anda dapat check-in mulai pukul 14.30. Check-out dilakukan pada 10.30.

Apa saja yang dapat dilakukan di Relais Marco Polo dan sekitarnya?

Tempat yang menarik untuk dikunjungi antara lain Basilica di Santa Maria Maggiore (9 mnt jalan kaki) dan Via Nazionale (11 mnt jalan kaki), serta Roman Forum (2 km) dan Colosseum (2,1 km).

Seperti apa area di sekitar Relais Marco Polo?

Relais Marco Polo berada di Pusat Kota Roma, 6 menit berjalan kaki dari Pemberhentian Trem Termini dan 11 menit berjalan kaki dari Via Nazionale.

Relais Marco Polo – Roma

10/10 Sempurna

8 Des 2025

JORGE ALEJANDRO, perjalanan 3 malam

Ulasan tamu Hotels.com yang terverifikasi

8/10 Sangat Baik

6 Des 2025

Quarto super agradável, bem amplo, tudo novo. Apenas as estruturas externas ao quarto (recepção e elevador) que precisam de atualizações. Mas realmente o quarto em si está em otima condição. A localização também é otima, muito próxima a estação Termini o que facilita de mais.

Augusto, perjalanan keluarga 1 malam

Ulasan tamu Hotels.com yang terverifikasi

8/10 Sangat Baik

2 Nov 2025

Efter chocken över entrén och trapphuset hade lagt sig fanns det väldigt många fördelar: närheten till Termini; det låg precis runt hörnet från hotellet. Rummet var rent och fräscht, personalen trevlig och (den dammiga) hissen otroligt tyst. Avdelningen på fjärde våningen var som en annan planet jämfört med entrén och receptionen. Reste med två ungdomar och alla sov gott, trots ljud från gatan utanför

Jenni, perjalanan keluarga 2 malam

Ulasan tamu Hotels.com yang terverifikasi

8/10 Sangat Baik

27 Okt 2025

Clean room beds where beds

Cody, perjalanan 1 malam

Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

6 Okt 2025

Excelente localização. Lugar reformado, bom banheiro, cama, estrutura. Recomendo

MICHELLE PAMELLA BUENO, perjalanan keluarga 3 malam

Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

4 Okt 2025

LORENA, perjalanan 2 malam

Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

4 Okt 2025

방도넓고 깨끗한편이고 직원들도 친절합니다 가족여행하면서 아주 편하게 잘지냈습니다 단지 욕실에 물이 잘빠지지않아서 조금 시간을두고 이용하면좋을것같습니다

soo, perjalanan keluarga 5 malam

Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

30 Sep 2025

The hotel was bright, quiet and very clean. The staff were very helpful at all times, Superb location to get around everywhere in Rome We had an excellent stay Thank you

Daljit Kaur, perjalanan keluarga 4 malam

Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

28 Sep 2025

beautiful property!

Paul, perjalanan 3 malam

Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

14 Sep 2025

Jose, perjalanan 1 malam

Ulasan tamu Expedia yang terverifikasi

6/10 Bagus

13 Sep 2025

Location was absolutely amazing, at just 4 minutes walking distance from the Termini, it was super convenient. The room itself was really beautiful, extremely clean and spacious enough. There was a Nespresso machine for the first coffee of the day which was nice to have. The bed and pillows were super comfortable and super clean. Unfortunately this is where the positive points are ending. The hotel seemed to have undergone renovations recently, and it's a shame it was not done properly. The rice paper thin walls were half the reason why we were not able to rest at all. You can hear everything happening in the corridor and in the adjacent rooms, from people doing their "number two", to people actually fu**ing, to the maintenance staff starting their disrespectful fanfare before 6 in the morning, this is definitely not a place you will be able to sleep even with the best earplugs out there. To add insult to injury, there was no air conditioning, or at least, it was a "centrally" controlled one which is impossible to get under 25 C in the room. We were lucky it was not as hot as it's usually in Roma at this time of year.Other than that there was one of those extremely low quality chinese fridge which was not working, leading us to loose some food. Also the drain in the shower was completely clogged, you cannot let the shower run for more than 1-2 minutes at a time otherwise it will overflow on the floor, you have to wait for the drain to swallow very slowly before restarting it.

Guillaume, perjalanan romantis 4 malam

Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

24 Agu 2025

Kristin, perjalanan 2 malam

Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

21 Agu 2025

The hotel room and location were excellent, very close to main metro, bus and train station so can easily visit everywhere. We did not try the food so cannot comment and did not see what the other rooms were like. I managed to get the family room which was the largest and recently refurbised. Be aware, the vacinity although great location is very dirty and lots of people trying to sell you things. We found a great restaurant not far away Santa Maria Osteria Romana all all staff are Italian, food was fantastic and very friendly.

Paul, perjalanan keluarga 6 malam

Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

9 Agu 2025

Clean and modern room with all the necessities.

Atif, perjalanan keluarga 5 malam

Ulasan tamu Hotels.com yang terverifikasi

6/10 Bagus

2 Agu 2025

They were under construction and did not advise us. We would never have booked, if we had known.

Jenny, perjalanan keluarga 2 malam

Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

25 Jul 2025

Muito boa!

Muito boa a localização do hotel e o conforto do quarto aparentemente recém reformado. Café da manhã satisfatório. Funcionários solícitos e atenciosos.

Perjalanan bersama teman 5 malam

Ulasan tamu Hotels.com yang terverifikasi

8/10 Sangat Baik

23 Jul 2025

Nice staff & clean-suitable for a one night stay.

Staff was great. However it’s evident that they are trying to grow their hotel as there is a lot of construction and some unfinished areas. The walls are thin as we could hear conversations in the common areas while in our room.

Perjalanan 1 malam

Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

18 Jul 2025

The room was clean and big for a family of 5. There was construction in the building that started at 7am. On our 2nd day the hotel lost power and couldn’t tell us when it would be restored. Then they lost water. The front desk was not helpful and would just ignore our questions when we were trying to find out what was going on. They offered to refund us but were not helpful in helping us find alternative accommodations. When we tried to get the refund through Expedia, the hotel refused. They didn’t offer bottled water or flashlights for trying to navigate the dark stairwell. They even made a joke about the water running out. It was horrible. The location was good but I would not recommend to anyone. Avoid at all costs

natasha, perjalanan keluarga 5 malam

Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

16 Jul 2025

I would prefer this review not to go public because the inconvenience may not have been the property’s fault. I stayed 2 nights in Relais Marco Polo, Rome, near Termini from 1-3 July25. On the first morning, 2 July, there was a black out. This continued all day and the electricity was not restored until some time during the night. I visited reception where I was told that the whole street was impacted. The latter was not correct as the restaurants downstairs were operating and my friend was staying at the Yes Hotel up the road and they had electricity. The hotel did not contact me or apologise in any form. My room was on the fourth floor and this meant taking the stairs, which were pitch black with no attempt made to put in any temporary lighting. It was very dangerous. Unable to charge my phone I had no torch. Fortunately the electricity came back on during the night and I was able to use the lift with my heavy bag when I checked out the next morning. No provision had been offered for this. As well as zero information or consideration on the impacted day it was a 36 degrees in Rome and AC was essential so I had to go elsewhere. I would like the property to refund my costs. As indicated in my review the other aspects of the hotel were fine.

Perjalanan 2 malam

Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

14 Jul 2025

Jeannette, perjalanan 1 malam

Ulasan tamu Expedia yang terverifikasi

2/10 Buruk

14 Jul 2025

The hotel is in an old, dirty building that is under construction. The rating on Hotels.com is above 8 pts but the hotel is a 3 star. The entire two floors smell terrible and the rooms are old, dirty with thin walls. You can hear everything from adjacent rooms. I originally booked one 4 person room at Relais Marco Polo. Later requested a second room. They bumped me down to Hotel Marco Polo with 2 rooms without informing me. When I arrived I was disgusted with the smell and the dirtiness of the place. I requested to get back my original room, which only one was available. When I went into the room, there were ants crawling everywhere and hair all over the floor. I asked them to clean the room which they did. I was asked to pay additional $120 for the second room, on top of $900 plus city tax. The hotel was not with over $1000 for 2 Nights. I was very disappointed. We avoided sending time on the property because it was so terrible and went to the room only to sleep. The experience ruined my stay in Rome.

Liana, perjalanan bisnis 2 malam

Ulasan tamu Hotels.com yang terverifikasi

8/10 Sangat Baik

11 Jul 2025

Só a localização que é muito longe de tudo. E tem muita gente estranha ao redor. Do resto, os quartos são excelentes

Ana Paula, perjalanan bersama teman 5 malam

Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

9 Jul 2025

Está cerca de términi pero me la noche hay homeless en la estación

maria isabel, perjalanan bersama teman 2 malam

Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

8 Jul 2025

For their renovated rooms, I would recommend the hotel. It is about 150m from Termini and is accepting late arrivals. Our flight was delayed and all in all we arrived at 22:45. It is quiet but not fully sound proof. There are restaurants, small market and coffee shop right by the entrance of the building.

Julie, perjalanan keluarga 1 malam

Ulasan tamu Expedia yang terverifikasi

2/10 Buruk

7 Jul 2025

Alejandro, perjalanan 4 malam

Ulasan tamu Expedia yang terverifikasi

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