I have been to Jomtien many times and stayed at varies of hotels, however, this is the far most worse. The service is bad, hardly any of the staff speak English and some even have to use a translator to be able to understand what I ask for. The cleaning is bad, there should be inspection of the cleaning! Also the pictures of the hotel look nicer than what it is so the price is not comparable for what you get. Maybe it had looked that nice 6-7 yrs ago, not worth the money. Wifi don't work as further away the elevator you get, not really acceptable to be this kind of hotel. I am glad I didn't book breakfast so I don't need to get upset of the quality. The massage/Spa is worthless, people don't seem to want to work. One evening when I came down to get a massage the staff has closed and locked it and lie on the couch to sleep instead of providing service on service hour, I went to a massage parlor next door. Even if it is placed on a convenient area, the hotel is not worth the money. Also I don't like to complain, I think it is strange that this price of hotel don't provide you with coffee powder when they provide you a water boiler. I have stayed in cheaper hotels who provides both tea and coffee. I can afford coffee powder so no problem but consider how much they charge you for the room with a Cambodian style of very hard bed, that you get both neck and back pain, they could afford to provide you some coffee powder. The bed are made for 130 kg Russians and not a 68 kg person