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Hotel Del Parque

3.0 star property
Santa Marta hotel with bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Del Parque

Quadruple Room | Desk, free cots/infant beds, free WiFi
Property grounds
Interior detail
Bathroom sink
Property grounds

Reviews

7.4 out of 10

Good

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Laundry facilities
    Laundry facilities
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Near the beach
  • Bar/lounge
  • Airport shuttle
  • Area shuttle
  • Shopping centre shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Self-serve laundry
  • Multilingual staff
  • Barbecue grills
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Double Room | Desk, free cots/infant beds, free WiFi

Double Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Desk, free cots/infant beds, free WiFi

Single Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, free cots/infant beds, free WiFi

Quadruple Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room

Desk, free cots/infant beds, free WiFi

Triple Room

Highlights

Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 3 Single Beds

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About the area

Map
Calle 19 # 4-45, Santa Marta, Magdalena, 470004

What's nearby

  • Santa Marta Cathedral - 2 min walk - 0.2 km
  • Parque de Los Novios - 3 min walk - 0.3 km
  • Santa Marta Beach - 6 min walk - 0.6 km
  • Marina Santa Marta - 7 min walk - 0.7 km
  • Bahia de Santa Marta - 7 min walk - 0.7 km

Getting around

  • Santa Marta (SMR-Simon Bolivar) - 32 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Charlie's Bar And Grill - ‬1 min walk
  • ‪La Sarten Dorada - ‬2 min walk
  • ‪Porthos Pub - ‬2 min walk
  • ‪La Plaza - Santa Marta - ‬1 min walk
  • ‪Ikaro Cafe - ‬2 min walk

About this property

Hotel Del Parque

Enjoy your visit to Santa Marta with a stay at Hotel Del Parque. Other highlights include a bar/lounge and a garden.

Languages

English

At a glance

Hotel size

  • 5 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 10 PM
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Parents must have child's birth certificate and photo ID*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Bar/lounge
  • Barbecue grills

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 30000 per vehicle (one way)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards.

Also known as

Del Parque Santa Marta
Hotel Del Parque
Hotel Del Parque Santa Marta
Hotel Parque Santa Marta
Parque Santa Marta
Hotel Del Parque Hotel
Hotel Del Parque Santa Marta
Hotel Del Parque Hotel Santa Marta

Frequently asked questions

Does Hotel Del Parque offer free cancellation for a full refund?
Yes, Hotel Del Parque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Del Parque?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Del Parque?
Sorry, there's no on-site parking at Hotel Del Parque.
Is an airport shuttle service offered by Hotel Del Parque?
Yes, an airport shuttle is available. The charge is COP 30000 per vehicle one way.
What are the check-in and check-out times at Hotel Del Parque?
Check-in start time: 3 PM; check-in end time: 10 PM. Check-out time is 12:30 PM.
What is there to do at Hotel Del Parque and nearby?
Hotel Del Parque has a garden.
What's the area around Hotel Del Parque like?
Hotel Del Parque is a short 3-minute walk from Parque de Los Novios and 6 minutes' walk from Santa Marta Beach.

Hotel Del Parque Reviews

Reviews

7.4

Good

7.2/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Poor

This hotel is a scam. Nobody was waiting for us, no clean rooms were available. Hotel was dirty. Owner said the manager had left the day before hence the chaos. We moved to another hotel and the manager said he would not charge us. Turns out Expedia now says the owner did not approve a refund - we have been robbed. Avoid at all costs.
Juan, 1-night trip
Verified Expedia guest review

2/10 Poor

Hotel was in extremely dirty conditions; and rooms were not ready. There was trash and bottles of beer in the rooms. No staff available except for the owner who was very apologetic. We did not feel safe or comfortable staying there and had to look for another hotel. Unfortunately hotels can be very expensive if reservations are not made in advance. I spent COL$575.000 (US$197). I expect Expedia to not only refund me for the hotel del parque fees, but also something (points, refund) for the incremental expenses that I had to incur. Pictures of hotel del parque when we arrived for check in are available if you need them.
Ricardo, 1-night trip
Verified Expedia guest review

4/10 Fair

Needs cleaning
Pleasant owner. Dirty towel, tiny room, dirty floor, cobwebs...
on-the-go, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Very nice family owned hotel in very good location
Felipe was an amazing host. He was always helpful and available to answer any questions. The room was available early and clean. The shower door might need a better cleaning, but other than that everything was very good.
1-night family trip
Verified Hotels.com guest review

2/10 Poor

Not a hotel
More like a home stay. Booked 2 double rooms. One of the rooms was a dorm style room with dirty linen. Had to go get another room at another hotel that was suitable. Orbitz failed to refund the transaction. Will not be returning.
jenna, 1-night trip
Verified Orbitz guest review

4/10 Fair

The room was not ready when we arrived to the hotel.
1-night trip
Verified Expedia guest review

4/10 Fair

Good for backpackers
We came in and it was a mess!! The whole place smells like dog and cigar .. There was a man acting very strange i think his the owner he was also a mess
roz , 3-night trip
Verified Expedia guest review

6/10 Good

Stayed here for 2 nights and the owner is great! He is very kind, laid back and generous. However, the cleanliness of the facility is only average. The floors seemed to not be very clean and there were little details like the trash wasn't taken out when we arrived. However, there is a cool patio space with lots of artwork. The best part for me was how nice the owner was. He offered us free breakfast and did our laundry for free! It's a good place to stay if you are looking for something cheap next that is right on a central street where there are nice restaurant, travel agencies and the port near by.
Verified Expedia guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Just what we were looking for
Quiet simple good beds and nice bathroom close to everything. The owner is quite helpful and does everything to make your stay as good as he can. Key West Fla atmosphere
Verified Expedia guest review

6/10 Good

Reservation problem at well-located small hotel
It started bad: there was no room for us despite of paid reservation. After 2 hours of frantic efforts, we got a room, thanks to courtesy of other guests. As compensation for nervous moments, we got free breakfast - a nice gesture. This is small hotel, well located in heart of Santa Marta. Our room was basic but OK, with A/C. Lobby area needs a bit of clean up.
Verified Hotels.com guest review

8/10 Very good

Economical place to stay. Near entertainment.
Food and transportation very close and owner always available.
Verified Expedia guest review

4/10 Fair

Rated too high
To start I walked by the hotel various times looking for it. The only sign visible on the building read Hotel. Once we realized that it was our hotel the staff that greeted us had us waiting at his drisk for at least 20 minutes while he fielded a couple of phone calls. I was tempted to call him from my cellular in order to get faster service. Once he finally attended us we entered a windowless closed in room with a television on at full volume. In spite of having prepaid we left to find a more uplifting place to spend the night. I was fooled by the high ratings on Bookings and want that others have another point of view in order to avoid getting lured into a disappointing experience.
Verified Expedia guest review

8/10 Very good

small hotel in the middle of everything
The owner of the hotel showed me around, went together to Taganga beach, a 10 minute ride on the bus. While in Santa Marta I got stomach pains and the owner took me to a pharmacy nearby where I got proper medications. Very nice and helpful people!
Verified Expedia guest review

10/10 Exceptional

Excellent Hotel, Amazing Owner!
We stayed here for 12 nights. What an amazing place to spend your Santa Marta days! Felipe, the owner, is a gem! He is ready to help you out with everything, from ordering food to calling a doctor (a couple staying there had food poisoning after dining in the city and Felipe called the doctor, who came at the hotel!). The place is ideally located: downtown, next (literally!) to Exito, a big super market, and 5 min. walk from the beach (the Bahia), while the Parque de los Novios is 50 m. away with all the restaurants and nice bars. Good internet wifi connection is available to everyone for free, while the rooms are spacious and tidy. Amazing hotel - will return when in Santa Marta again without any second thoughts.
Verified Expedia guest review

8/10 Very good

Very central location in santa marta
Very good hotel in central santa marta, right next to all the tourist bars and restaurants. Room was very comfortable for our first night stay in colombia. Slept very well. It is noisy next to the bars but we didn't hear the music over the air conditioning. We found it secure and clean, and the man on reception couldn't have been nicer, he was great.
Verified Expedia guest review

6/10 Good

Budget hotel but doesn't meet basic expectations
As a budget traveler your expectations for a $50 a night aren't extreme. However most hotels in this price range, especially in a place like Colombia, should have running water, flushing toilets and functional internet. Though though this hotel has charm and is in a great location, it's clear that they are in progress and inconsistent. While the owner and staff were helpful (which we were grateful for) something is amiss in or around the hotel's infrastructure and management. Water pressure was extremely bad the first night and the sink in the bathroom did not work correctly. We were given a pitcher of murky water to use for the night. The next morning we were told that there was a smaller room available for us. They moved our things and the new room was cozy though a little dirty. That night there was a problem with the internet ISP and it continued through the rest of the stay. The evening of our last day the toilet stopped flushing in the bathroom and water pressure was a problem again. The owner assured us that this was a problem caused by bad infrastructure in the city center. Even at a budget price, the hotel did not deliver on some of the basic necessities. This hotel had very high reviews and it was challenging to understand the disparity. Having stayed in budget hotels around the world, this one is definitely near the bottom of my list.
Verified Hotels.com guest review

10/10 Exceptional

Beautifull hotel Felipe the owner superb
I stay with mi brother we really enjoy the hospitality Felipe took care of our needs and advice us were to go he got us a very good discount to ciudad perdida did our laundry help us with everything we ask thank you Felipe and the dog of the hotel enano is a beautiful company
Verified Expedia guest review

8/10 Very good

Great tiny hotel with great service
The location of the hotel could be better--it's surrounded by nightclubs and cafes blaring loud music. It may not be the most comfortable walking area of the town. However, the hotel overall is great. Bathroom is clean, albeit no hot water (Santa Marta smaller hotels rarely have hot water). Beds are comfortable and WiFi is sufficiently fast. Felipe, the owner, is also super nice, making himself available to help with anything. He also served us all complimentary breakfast in the morning!
Verified Hotels.com guest review

8/10 Very good

Nice little hotel close to everything
My stay in this little hotel was very pleasant. The hotel is very clean and the staff is great, very friendly and ready to help with anything, including giving useful information and laundry service for (small fee). Felipe, the owner, is very nice and friendly, tool. Overall, I recommend this little hotel to all.
Verified Expedia guest review

6/10 Good

Affordable, clean, modest
This hotel is basically what it claims to be: an affordable, clean, modest hotel in a good location of Santa Marta.
Verified Hotels.com guest review

10/10 Exceptional

very nice
Great little hotel in a lovely town.
Verified Hotels.com guest review

10/10 Exceptional

Hotel Owner is the best!
My girlfriend and I had a tremendous stay at Hotel Del Parque. From the moment we arrived on, the owner provided fantastic customer service for us. He speaks great English, which was a plus for me as I have limited Spanish skills. The hotel is located very close to Parque de los Novios, which had good restaurants and decent night life n the evening. It was also very close to the beach. My girlfriend and I were on our way to Parque Tayrona and we had brought a lot of luggage that we didn't want to bring to the national park. He gladly stored our things for us and others that were staying at the hotel. We enjoyed our first night so much that I planned on staying at the hotel once again after returning from the park and booked a night for a couple of days later when we planned to return. Because of weather, we decided to return a day earlier and thought we would try to see if there was any availability at this hotel. There wasn't, but he still accomodated us by allowing us to stay at his apartment very close to the hotel before the night of our reservation at a very affordable cost. This guy bent over backwards to make sure that my girlfriend and I had incredible customer service! This is a fantastic place to stay in Santa Marta or if you are just passing through to get to Tayrona or the Lost City!
Verified Expedia guest review

4/10 Fair

hostel not 3*hotel with good location
only cold water, a good Internet connection, poor English
Verified Expedia guest review

8/10 Very good

Great hotel in the center of Santa Marta.
Great location in the historic center near Parque de Los. Novios. Restaurants and bars all around the area. Hotel staff was very friendly and willing to help us store our bags for 4 nights while we went to ciudad perdida. Rooms have large flat screens and great AC. Perfect hotel for us and our budget. I highly recommend this place.
Verified Expedia guest review