Sandals Barbados - ALL INCLUSIVE Couples Only

The staff at the concierge were rude and inattentive. Whenever we called the front desk, we often did not get through. It took us 2 hours past check in time to get our room. We heard from multiple people at the resort how unhappy they were with the service. On the other hand, we loved our room. We chose the room with the soaking tub and swim-up pool. Thank goodness for the room and the all inclusive benefits which made our experience at this Sandals resort enjoyable.

Fiona-Mae, Liburan romantis 5 malam, 9 Okt 2021

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Don't book this hotel!

Arrived at reception where they had no record of our booking. Waited three hours before this was resolved then we had a multitude of problems for the 4 nights we stayed. No sunbeds available unless you get up at 6.30am to claim one. No towels available. Issues with getting into restaurants and not only the bookable ones. Extremely rude staff especially the barmaid Cathy at the courtyard bar, the hostess at Bombay and the hostess at Schooners. So much so that we actually couldn't believe it. Some staff are helpful but others shouldn't be working in the hospitality industry. Will never return and will tell everyone i speak to don't ever go to a Sandals resort. Glad we were only there for 4 nights. Some people we spoke to where there for 10 nights and were so upset

CLAIRE, Perjalanan 4 malam, 14 Sep 2021

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Positives-Friendly & helpful staff. Clean & well maintained property. Food-ALL DELICIOUS Negative-hard to get beach & pool chairs. IMPOSSIBLE to get specialty Restaruant reservations.

Lashan, Liburan romantis 5 malam, 11 Sep 2021

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A 5 star resort with 2 star (at best) service. 1st time Sandals guests, decided to treat ourselves to 3 nights for birthday celebrations & 4th wedding anniversary. On arrival, no welcome drinks, no acknowledgment of our celebrations, (or throughout the rest of our stay for that matter). We were quarantined for our first night (although fully vaccinated & negative tested), we did not receive room service as offered, no food or drink (other than mini bar). So from 5pm through 7am the next morning, we didn’t eat and we hadn’t eaten since breakfast on morning of travel due to flight times etc. Reception staff extremely unhelpful, no accountability, no management and no resolution or effort to make up for the terrible treatment and service, even though we were assured (3 times) that the ‘incident’ would be investigated. Which it wasn’t. We witnessed other couples complaining at reception too, so not just us! Vegetarian food was served with shrimp, even though expressly ordered as vegetarian, chef thought it was ok to pick out the shrimp and reserve cold..as if we wouldn’t be able to tell. Tennis lesson booked with a pro, but cancelled the night before with no explanation. Basically, if you want to have a great time in Barbados, don’t stay here, stay somewhere cheaper & go support local restaurants, where the service is way better, people much nicer and appreciate your custom.

Patrick, Liburan romantis 3 malam, 20 Agt 2021

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NOT WORTH THE MONEY! The food was delicious, but that was about it. When we arrived the place was dirty right from the entrance. Beach covered in red tide/seawood and unusable. Service was mediocre at best. There was a handful of employees who were fantastic but the rest of the staff were rude and dismissive. Drinks were weak - had maybe a half of shot per mixed drink. When i asked if they could make it stronger the bartender rolled her eyes at me. Multiple restaurants were closed and the ONLY option for lunch on our side was pizza which took 25 minutes to order. On our first day they served us the wrong pizza. When we returned it, we then watched them serve it to another table. Given that they couldnt keep the towel racks full “because of COVID”, this seemed quite unsanitary. COVID excuse was used often, although couldnt understand how it applied to many things including availability of their usual late night menu. We have been to other resorts for less than half the price where the entertainment, cleanliness, and service is was 10x better. Would not go back.

Liburan romantis 6 malam, 12 Jul 2021

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We love this resort. Amazing service and delicious food - lots of variety so you don't get sick of the same food everyday

Liburan romantis 7 malam, 3 Jul 2021

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Great stay, terrible check in

After a decidedly stressful check in we had a great time. Great food, nice room, great staff who helped show us how to sail and free scuba (if you’re qualified!) If you’ve already had your second COVID test make sure you email them your results in advance so you don’t end up in the old sandals resort doing quarantine!!

David, Perjalanan 3 malam, 24 Des 2020

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Bardados Sandals review

The service in all of the restaurants was ridiculously slow. Pool bars normally only had one bartender, but several guests just waiting in line to get drinks. There was nowhere to get a quick burger or hot dog without sitting down in a restaurant. It may be due to covid 19, but I was not impressed with my first visit to a Sandals resort.

Liburan bersama teman 7 malam, 6 Des 2020

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Frank World traveler

The hotel was fine just lacking management training for staff who in general were good. No napkins, cocktail sticks or drinks mats on any of the bars you spill a little of your drink you have to wipe/dry your hands on your pants or shirt never known this anywhere

Frank, Liburan bersama teman 10 malam, 27 Des 2019

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The overall staff was pretty good, we had problems with room services every night ( no clean washcloths ) also had problems getting into restaurant(s) that didn't take reservation...Treated people with butler services, first priority on restaurant, pool service, etc... Had to call manager at one restaurant because we were told we have over an hour wait time ( it was 10 or more empty tables in plain site that was empty. At another food place food was cold , brought out soda with no ice.....Some resort staff walk pass us without asking did we need anything.....Every night I had to call housekeeping for washcloths..every night ….. Last night at resort bed wasn't turn back, dirty towels left on bathroom floor....this is a 5 star resort, didn't seem like one....Some.people are treated different than others.....Some places we wasn't even asked to be help after standing there we had to ask them for help but others walk up after us they were asked can they help them. Don't know if I ever revisit this resort hope management will see to things getting and people treated the same.

RobertWright, Liburan bersama teman 5 malam, 22 Des 2019

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