As it turned out, our room was just above the bar. It was very loud in the afternoon, evening and morning. We were told the hotel was sold out, they were very sorry there was nothing they could do to help us.
Clearly they know this room is a a problem for the guest who gets that room.
On top of that,
Hotel staff congregated outside our room and were unaware of the hotel acoustics.
They needed to be told to lower their voices.
Our bed felt like a big marshmallow, we sunk to the middle of the bed. And eventually resorted to sleeping in separate beds.
Our TV remote did not work, the evening engineer was very nice but it took him two trips a 5 remotes to fix the problem at 11p...
they clearly chose to put their budget into the bathrooms that were nice and the staff all tried to be nice. tried to be nice However-
The hotel was a real disappointment.
For the prices they charge for a room, they need to get it all to work and it does not.