The apartment we stayed in was great. We especially loved being able to make breakfast every morning. It was clean, well-maintained, and communication for the most part was good. We did call the "emergency" after-hours number a couple of times but no one answered. Emails were answered quickly, though, even on the weekend.
As others have said, the location is quite loud. On our final night, there were crews working on the street right below our windows at two in the morning. Earplugs allowed us to go back to sleep.
Note: there is no lift, which means trekking up three flights of stairs if you're on the second floor.
Two suggestions: have better washer-dryer combo instructions available since even by searching the model #, it's impossible to find them online. Second, a couple of extra throws or blankets.