2/10 Buruk
28 Desember 2024
Miserable Experience
Avoid this hotel. The description omits that there is a VERY steep staircase you must climb with NO elevator. If you have any luggage, you will probably injure yourself. You may injure yourself anyway. This is unacceptable to omit this information. Also, there is no one on-site at the hotel. I called to mention I would need help with getting the luggage up the stairs (I’ve had two back surgeries) and the person answering said she’s 15 minutes away. An employee in the coffee shop next door helped, but they should have SOMEONE onsite. Even “self-serve check-in” hotels typically have SOMEONE on site. I can forgive the closet-sized room and uncomfortable mattress, but the steep stairs with NO warning is inexcusable. The attraction of the hotel is that it’s near the train station so you don’t have to lug luggage across several
blocks. I’d rather do that than lug them up a 45° staircase.
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