The property was beautiful but a little dated. The majority (not all) of staff was rude and not willing to " go the extra mile" as was expected at an all inclusive resort . Was told certain items not available (food and drinks) only to see others get them immediately after. Our butlers, Michelle and Condley, did provide great attention to us. Queen Dee of the Vibe team was amazing and made us feel like family.The bartender Michael was over the top with his service and kindness. Limited pool service for drinks, only 2 of our 7 day stay did we get pool side service from Shawna K, she did work hard both days to get us drinks pool side. Overall experience was subpar, and were it not for Michelle, Conley, Queen D, Michael and Shawna K the trip definitely would not have been worth the money that we spent.