Poorly organized, too dependent on paper instead of a computer and too much time wasted while they had to try to locate them. Bed was comfortable but the rooms could do with being painted, too many stains on walls and marks on tables for it be called deluxe. Area is convenient for most of the major attractions, not a huge choice of eateries near by. Hotel was supposed to have breakfast but one day there was nobody there and another day it was not a buffet but a small choice of options. Not the worst hotel I have been in, but for the price it could have been better. Room was quiet with an inside balcony and sliding door helping to keep traffic noise down. Would not be my first choice if I visit again, but I would stay there again if no other options at the price. Staff at front desk were very unwilling to make decisions themselves and I did not like the way they left room keys on the counter and not putting them behind the desk. I told them this was a security issue, but it did not seem to register with them that someone could takes someone else's keys, as the desk was not always staffed.