2/10 Buruk
17 Nov 2025
Upon arrival the front desk staff was excellent. She was friendly and gave advice on where to eat and shop. The person who cleaned the room left only one set of clean towels on a few occasions. I had wait to shower until it came usually 30 minutes. The valet service was also the an issue. Everytime I got back into my rental car the radio station was changed. Why are you touching the radio. Park the car leave it! What else are you doing with the car?! One guy had bad hygiene and smelled really bad of body odor. In addition, upon departure one of the valet attendants was careless with our luggage and broke the handle of my daughter’s new bag. The hotel was great in giving advice on how to resolve it and informed us that the valet service is outsourced. Next time I’d stay elsewhere despite the good points.
Quanae
Quanae, perjalanan keluarga 4 malam
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