Fairfield Inn & Suites by Marriott Dallas Downtown

My overall stay was amazing! The only thing I did not like was my air in my room.

Well it was good not the best but good just that you have to pay parking lot

Our stay was comfortable and in a great location for our needs on this trip.

My wife and I had a very nice stay. The hotel personnel were polite and effecient. The room was clean and comfortable.

The stay itself was fine. The only problem was the area the hotel was in. While it was secure (needing a key card to even enter the hotel at all hours) the area outside of the hotel was very dodgy. The area outside was also overrun by many people zooming around on scooters all night almost hitting cars while being loud and ridiculous. And while the hotels pool was nice, there was just the issue of the hotel staff not caring who went in the pool, how loud they were being or what they were doing. A group of people was in the pool at the same time as us, blasting music from their speaker, smoking weed, and drinking while out on the pool deck and in the pool. The next day there were 15 kids in the pool screaming, throwing things, being disrespectful and rough. It was so bad that we couldn’t even use the pool and could still hear them from our room 3 floors up which faced the pool! The hotel staff didn’t do much of anything about either of those incidents. The inside of the rooms and lobby we.’the very nice and modern though. I loved the look of them. The staff was nice about checking us in and helping us with most things we needed, but we didn't need much or interact much which them outside of check in/out.

The hotel entrance a little hard to find. Nothing stating you are at the Fairfield. Very small entrance. Staff was very nice throughout stay. Breakfast poorly done was a sack lunch so to speak. The room was modern but the lobby you could see the electrical work from the ceiling.

Parking is extra $30 dollars valet; $10 parking is surrounded by delinquents not trustworthy! Graffiti everywhere! The rooms were disgusting and reception desk was blindly racist. Not to mention the area this hotel is situated is just not ideal. There’s so much outside noise (like do these people not have jobs?) so just sleep if you can and leave!

We found the room to be clean and comfortable. A more comfortable recliner type chair would have been appreciated in the room. There was not a luggage cart available when we checked out so two trips were necessary to take all items to the car. The room was large and beds comfortable.

The suites were clean and very roomy. However, we had trouble getting ahold of the front desk for our needs on many occasions. Also, we called to have our dirty towels picked up as well as trash. We were told to put into hallway and they would send someone up to pick up. That took over 24 hours. When we called front drek, no answer. We ran out of toilet paper, towels, trash pick up, and hard to find someone to help us. I paid for suite for 4 days, as well as another standard room for two days. No toilet paper in that room either. He had to go to front desk and get towels and toilet paper for his room. Parking is $15 through week, $30 sat/sun. Or hope you can find a meter and walk. Parking not convenient.

Arrived to hotel room and checked for cleanliness right away. Sheets had dirt spots as if they weren’t cleaned and pillows cases also. Called front desk they left sheets and said housekeeping would come in a hour to change and put the new clean sheets on, housekeeping never showed up so I had to change all the linens myself. Stay wasn’t too bad itself after that but that just started bad for me, and felt like I worked there at that point changing all the linens. Parking not so great and valet is expensive $30 a night. Parking on street can be sketchy with all the homeless so close to that location.