Hotel di Kuta Selatan

"The best five star I’ve stayed in. The pool is fantastic, the music by the bar at night is beautiful. The grounds were immaculate."

"i was disappointed with the service start from check in. When we arrived at the hotel at around 2pm, we were given a choice to wait for a room view ocean view of just anyroom that is available, and we choose a room with ocean view as we will be staying for 3 nights. After waiting for about 2 hours at lobby without aircon, when we asked again, they told us that the room was not ready, we have to wait another 2 hours. I was so upset because we are very tired. we fly in from melbourne, in which we have to wake up at 3am in the morning. Then we settle for a not so good room, and it was noisy, near construction side. Another event that happen is that the room was supposed to be cleaned when we lelt for lunch, but when we came back at 4,30pm, it was not cleaned at all. I was upset again. The room has alot of mosquitoes, I have so many mosquitoes bites. The breakfast was not great at all. For a Aud600/night this hotel is a rip off. Not worth at all and I would not recommend it. This the worst hotel that I ever stayed"