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Mercure Exeter Southgate Hotel

4.0 star property
Family-friendly hotel with indoor pool, near University of Exeter

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Exeter Southgate Hotel

Lunch and dinner served
Indoor pool
Lobby
In-room safe, desk, blackout curtains, soundproofing
Bar (on property)

Reviews

7.8 out of 10

Good

Popular amenities

  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Self parking
  • Hot tub
  • 24-hour room service
  • Meeting rooms
  • 24-hour front desk
  • Front desk safe
For families
  • Children stay free
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
The price is Rp1.489.622
Rp1.787.546 total
includes taxes & fees
8 Dec - 9 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Room, 1 Double Bed (Classic)

In-room safe, desk, blackout curtains, soundproofing

Family Room, 1 Double Bed (Classic)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
TV
Sofa bed - double
Blackout curtains
  • 15 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Privilege, Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout curtains, soundproofing

Classic Twin Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Lobby
Leonardo Hotel Exeter
Parking available
Free WiFi
Restaurant
Connecting rooms available
8.6 out of 10, Excellent, (1002)
The price is Rp1.159.897
Rp1.391.876 total
includes taxes & fees
22 Dec - 23 Dec
Leonardo Hotel Exeter
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About the area

Map
Southernhay East, Exeter, England, EX1 1QF

What's nearby

  • Exeter's Historic Quayside - 3 min walk - 0.3 km
  • Exeter Cathedral - 6 min walk - 0.5 km
  • Spacex - 6 min walk - 0.6 km
  • University of Exeter - 19 min walk - 1.6 km
  • Exeter Northcott Theatre - 5 min drive - 2.8 km

Getting around

  • Exeter (EXT-Exeter Intl.) - 17 min drive
  • Birmingham Airport (BHX) - 180 min drive
  • Exeter Central Station - 10 min walk
  • Exeter (EXS-Exeter St Thomas Train Station) - 12 min walk
  • Exeter St Thomas Station - 13 min walk

Restaurants

  • ‪KFC - ‬6 min walk
  • ‪George's Meeting House (Wetherspoon) - ‬3 min walk
  • ‪Wagamama Exeter Central - ‬6 min walk
  • ‪Tea on the Green - ‬5 min walk
  • ‪Côte - ‬6 min walk

About this property

Mercure Exeter Southgate Hotel

Mercure Exeter Southgate Hotel puts you within a 15-minute drive of University of Exeter and Dartmoor National Park. After a workout at the health club, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool, a hot tub and a sauna. Fellow travellers love the pool and helpful staff.

Languages

English, French, German, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian

At a glance

Hotel size

  • 156 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (GBP 15.00 per night)
  • On-site parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Children's games
  • Outlet covers

Working away

  • Meeting rooms
  • Conference space (151 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas
  • Piano
  • Health club
  • An indoor pool
  • Hot tub
  • Sauna
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Lift
  • Lift door width (centimetres): 112
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 102
  • Visual alarms in hallways

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately GBP 16.50 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Parking

  • Self-parking costs GBP 15.00 per night

Pool, spa, & gym (if applicable)

  • Pool access is available for an extra charge of GBP 10 per day
  • Guests under 16 years old are not allowed in the swimming pool

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
£10 is charged per adult, per entrance to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

Also known as

Exeter Mercure Southgate
Exeter Southgate
Exeter Southgate Hotel
Mercure Exeter
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel
Mercure Hotel Exeter
Mercure Southgate
Mercure Southgate Hotel
Southgate Exeter
Accor Southgate Exeter
Mercure Exeter Southgate Hotel Devon
Mercure Exeter Southgate
Mercure Exeter Southgate Hotel Hotel
Mercure Exeter Southgate Hotel Exeter
Mercure Exeter Southgate Hotel Hotel Exeter

Frequently asked questions

Does Mercure Exeter Southgate Hotel offer free cancellation for a full refund?
Yes, Mercure Exeter Southgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Exeter Southgate Hotel?
Yes, there's an indoor pool.
Are pets allowed at Mercure Exeter Southgate Hotel?
Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Exeter Southgate Hotel?
Yes. Self-parking costs GBP 15.00 per night.
What are the check-in and check-out times at Mercure Exeter Southgate Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Express check-out is available.
What is there to do at Mercure Exeter Southgate Hotel and nearby?
Mercure Exeter Southgate Hotel has an indoor pool and a sauna, as well as a health club.
Are there restaurants at or near Mercure Exeter Southgate Hotel?
Yes, there's an on-site restaurant, Gate House Restaurant.
What's the area around Mercure Exeter Southgate Hotel like?
Mercure Exeter Southgate Hotel is in the heart of Exeter, a short 10-minute walk from Exeter Central Station and 19 minutes' walk from University of Exeter. Travellers give top marks for the hotel's prime location.

Mercure Exeter Southgate Hotel Reviews

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Bronwen, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great room, confusion over extras ordered
An overnighter in Exeter to see a music concert, the room was very tidy and clean and the bed comfortable. I was given an opportunity to preorder wine, champagne or beer for the room, I requested wine, weird I thought the system didn't ask whether I wanted red, white or rose and upon arrival there was no record of the request and then the price came into question, the pre booking was £20 yet initially I was quoted £25, to Mercures credit they instantly changed the price to £20 and delivered the wine to the room with a. Couple of glasses...and the wine was very good 👍
Chris, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nick, 1-night trip
Verified Hotels.com guest review

6/10 Good

A few issues
A few problems at the beginning,part resolved. Will think again if rebooking.
Kevin, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

kerry, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Tired rooms and hidden charges
The entrance to the hotel was as expected from the website photos looking amazing, check-in efficient and everything from the moment we left the lobby went rapidly downhill. The room was tired, shabby and overheated (resorted to turning AC off and it still didn’t cool down) the bathroom was nice looking recently refurbished. The shocker was paying to use the pool facilities. At £10 this was really disappointing and be prepared for the £15 per day/night parking charge…. With pool and car parking charges the added an additional 25% to the bill.
Double room with sofa bed for child
Catrin, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay. Just pillows a bit hard Lovely staff
Lindsay, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chelsea, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sam, 1-night trip
Verified Hotels.com guest review

6/10 Good

Emma, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Melissa, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

V Good - nice clean room, good breakfast and helpful staff
NICK, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Its a lovely hotel, having to pay 15 pn for car is ridiculous, plus when you pay for your stay they cant tell you what the taxes are for, we didnt eat here as there was a whetherspoons just round corner.
Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Great location. Expected to pay for car parking so can’t complain. Breakfast was average. Didn’t like the fact that you had to play to use the pool. But would stay again for a stop over.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Naomi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very comfortable beds & clean, spacious rooms. Parking is a rip-off at £15 overnight.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Stay on 27th September
TV did not work, only realised at 10.40pm Reception offered to come along however we were ready for bed so didn’t want anyone in the room at that time Fan in the bathroom ran all night and didn’t switch off …. which was very noisy TV not working and a fan not switching off should be found prior to a guests stay Reception on checking out of the property showed zero interest or empathy
Andy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic hotel, lovely staff.
kevin, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Richard, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

At one £193.94 it was a lot more expensive than it usually is, particularly as there was nothing special on in the city and charging £10 to use the pool on top of that is a joke
Mike, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Amanda, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Central location close to shops, cathedral and Exeter quay. Rooms were well appointed and spotlessly clean. Staff were very friendly and helpful.
Michael, 2-night trip
Verified Hotels.com guest review