A beautiful, spacious hotel, with large bedrooms and pleasant views front and back. Situated in the centre of Betws-Y-Coed and within a short 5 minute walk to the train station. Dog friendly with water and treats and dedicated bedrooms for dog families. We found that all the staff here were so friendly and helpful, going the extra mile with any request we had. In particular, James, who gave us a free lift to and from Zip World Fforest as pure car was blocked in by a cherry picker in the small car park! They do a really tasty jacket potato with tuna mayonnaise and side salad. It was hot, quality food and a large portion too! And reasonably priced for hotel food. Good selection of draft drinks. If I could change a couple of things, I would ask for help next time in taking luggage to the 3rd floor as there is no lift. I also think the wine is a bit cheap tasting. Other than these minor gripes, It’s a fabulous hotel. The staff are excellent. Faultless!