8/10 Sangat Baik
29 Jul 2025
Satisfied in Short Hills
Our check-in rep must have had a bad day. While on line, a Caucasian lady walked in after and stood behind us, then walked in front of us to go to the little store and the front desk person called her up 1st. She had to tell him, we were standing and waiting longer to be seen. Additionally, a couple with a different check-in rep, was offered waters, but we weren't. Inevitably we notified the cordial front desk person of the experience and we were then offered waters. We also had to ask about the executive lounge access, which we weren't told about. I don't want to assume racial bias, but who knows.
Other than that, we thoroughly enjoyed ourselves and we will be back. They offer a shuttle to the mall (which is across the parkway in walking distance if you like). The pools (indoor and outdoor) were good. They probably should retile parts of the pool and fix some of the shades as a few of them were broke.
The food at The Retreat is delicious and the waiter Alejandro was Excellent. It would be nice if the music was a little more lively on the weekends. Anticipate about $30-50 for a meal after tax & tip, which isn't bad at all.
The other restaurant, called the dining room was closed. The patio & grill is only open on the weekends which is weird as the outside pool isn't closed (unless weather is bad). The executive lounge offers breakfast and light snacks throughout the day, which was good but Mon-Fri only. NYers anticipate a wait for Ubers/Lyft if traveling for a meeting.
denise
denise, perjalanan keluarga 3 malam
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