Stratford-upon-Avon Parkway Station - 12 min drive
Stratford-Upon-Avon Station - 14 min walk
Restaurants
The One Elm - 7 min walk
Prospero Lounge - 5 min walk
Hobsons Patisseries - 6 min walk
Cox's Yard - 6 min walk
The Encore - 4 min walk
About this property
The Grosvenor Hotel
The Grosvenor Hotel puts you within a 15-minute drive of Warwick Castle. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.
Languages
Danish, English, German, Polish, Portuguese
At a glance
Hotel size
76 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs only, 2 total, up to 20 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
On-site self-parking (GBP 9.00 per night)
On-site parking is limited
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee/tea in a common area
Free daily reception
Services
24-hour front desk
Luggage storage
Wedding services
Multilingual staff
Accessibility
Visual alarms in hallways
Sign language-capable staff
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Digital TV channels
Netflix
Streaming services
Home comfort
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 25+ Mbps)
Desk chair
Food and drink
Free tea bags/instant coffee
More
Housekeeping (on request)
Fees & policies
Renovations and closures
This property is closed from 30 August 2022 to 31 August 2023 (dates subject to change).
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25.00 per accommodation, per day
Parking
Self-parking costs GBP 9.00 per night
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Also known as
Villare Hotel
The Grosvenor Hotel Hotel
The Grosvenor Hotel Stratford-upon-Avon
The Grosvenor Hotel Hotel Stratford-upon-Avon
Frequently asked questions
Is The Grosvenor Hotel currently open?
This property is closed from 30 August 2022 to 31 August 2023 (dates subject to change).
Does The Grosvenor Hotel offer free cancellation for a full refund?
Yes, The Grosvenor Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Grosvenor Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 20 kg per pet. There's a charge of GBP 25.00 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at The Grosvenor Hotel?
Yes. Self-parking costs GBP 9.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at The Grosvenor Hotel?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11:00 AM.
Are there restaurants at or near The Grosvenor Hotel?
Yes, there's an on-site restaurant.
What's the area around The Grosvenor Hotel like?
The Grosvenor Hotel is a short 7-minute walk from Shakespeare's Birthplace and 7 minutes' walk from Royal Shakespeare Theatre.
The Grosvenor Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.0/10
Staff & service
5.6/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Good
31 Aug 2022
Could be better, could be worse….
The hotel was ok, no more or no less than that. The pictures on the website were all of the newer bit of the hotel by the looks of it. Our room even said “old” on the invoice I signed.
Bed ok, room had good furniture but too much of it so barely room to move. Window to a fire exit that kept banging in the wind. Shower screen might as well have been wire mesh as water leaked everywhere and flooded the bathroom which looked to have been happening for a while looking at the water staining / state of the silicone.
It cost £70 for the night (excl parking), if I’d have paid much more I wouldn’t be happy.
Reception staff friendly and welcoming.
Bruce
Bruce, 1-night trip
Verified Hotels.com guest review
6/10 Good
28 Aug 2022
Nothing special about the hotel. The building is dated, strugfled to close windows. Biggest challenge is nonrampa for push chairs especially if you have room in the lower wing, you need to go up a flight of stairs and come down another flight to a different part of the building.
The breakfast was nice.
Verified traveller
1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 Aug 2022
Very good trip
Overall it was a lovely experience . Staff was ok and bar service was really good . Beautiful place very family friendly . Only issue is the parking which I had to pay for extra while on their website it is not highlighted there.
ANNA
ANNA, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
27 Aug 2022
Daniela
Daniela, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 Aug 2022
Ruth
Ruth, 1-night trip
Verified Hotels.com guest review
8/10 Very good
4 Aug 2022
Value of money
Very walkable to the town center, but is in a relatively quite location.
Room was large for solo traveler, room was clean but there was moulds on the bedsheet which was very disappointing. Breakfast was ok
Verified traveller
1-night trip
Verified Hotels.com guest review
2/10 Poor
2 Aug 2022
Where do I start?! There is absolutely no way that this hotel is a 4 star, if it was up to me it would be a 2.. if that.
The car park is tiny, when I arrived there was no spaces so had to park at another one near by. When I checked into my room it not only absolutely stank of sick but it looked NOTHING like that photos. I booked a premium double room and the bed didn’t even have a headboard. The bathroom was so dated (all photos show new modern bathrooms) the carpets and walls were stained as well. I couldn’t stay in the room for more than 5 minutes because of the smell of sick. I complained and got changed to another room which is supposed to be a “upgrade” the only difference was the fact that the bed had a headboard and the bathroom was more updated. That evening we went to find their restaurant which we found that they don’t have!! Even though on their amenities on Expedia it says they do.
When I got to my room that night was the hottest room I have ever slept in. It had a tiny window that did nothing, I was sweating buckets all night had about 1 hours sleep. Called reception 5 times to ask for a fan and no one picked up.
I stay in different hotels 5 nights a week and this is by far one of the worst experiences I’ve ever had. Will never be staying here again!! DO NOT RECOMMEND
Ellie
Ellie, 1-night business trip
Verified Expedia guest review
6/10 Good
1 Aug 2022
Anthony
Anthony, 1-night trip
Verified Hotels.com guest review
2/10 Poor
31 Jul 2022
This is far from a four star hotel. More like an old care home. Corridors smell musty. Rooms need updating. Old thin towels are like sandpaper.
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 Jul 2022
3 night solo trip
Room & bathroom clean. Check in took about 10 minutes, apart fron that service was good. Ideal location for walking in to centre.
Mark
Mark, 3-night trip
Verified Hotels.com guest review
4/10 Fair
25 Jul 2022
Caroline
Caroline, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
25 Jul 2022
ELLEN
ELLEN, 1-night trip
Verified Expedia guest review
2/10 Poor
23 Jul 2022
Massive regret.
Rammed full limited car park spaces. Had to wait for a space. Unaware of £9 parking fee. Reception simply replied “well, it’s not our car park anymore”. Brilliant.
Room was booked as “superior double” and was not remotely superior (not even a headboard LOL just pillows against the wall see pic) and was a twin. The room was boiling. The phone in room didn’t work so I walked back to reception to ask for a fan, “certainly, 10 mins it will be in your room”.
I went out. The sole reason people stay here I’m guessing is location, but there’s a premier inn even closer with a pub and paid parking facing it. Gutted.
2 hours later I returned to pick up a jacket. No fan, “we haven’t got any”. The room must have been 35c without exaggeration, no aircon and one small window.
I will never return. It’s basically a naff old b&b. For around 20 quid more I could have been down the road in a proper hotel.
William
William, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 Jul 2022
Clean and comfortable hotel
The Grosvenor is very clean and comfortable with a very friendly staff. The property seems to have been updated recently so the carpet, furniture, wallpaper and decor were all clean, bright and attractive. The only problem during our stay was that England was going through an unprecedented heat wave that day and the hotel was not really equipped for that so we had a very hot night in our room. Otherwise, the staff was overall very friendly and the accommodations were great!
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
18 Jul 2022
Iris
Iris, 1-night trip
Verified Expedia guest review
10/10 Exceptional
18 Jul 2022
Heat wave break
Onsite parking £9 cash! Weird. Rooms were very clean and comfortable. A fan was provided to assist with this heat wave and it worked ok, could have used a bigger one though. Happy hour was 9-11pm but there was never any bar staff to serve. True throughout the day too. Great location! Right on the edge of town and different from the usual cookie cutter hotel. This hotel had class and stood out. Good time overall and great breakfast!
Rob
Rob, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
18 Jul 2022
Lee
Lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Jul 2022
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
17 Jul 2022
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 Jul 2022
Angela
Angela, 2-night trip
Verified Expedia guest review
6/10 Good
13 Jul 2022
Kevin
Kevin, 1-night trip
Verified Expedia guest review
8/10 Very good
3 Jul 2022
David
David, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jul 2022
Glamorous Grosvenor with a Tash
The Grosvenor Hotel now is back to where they used to be whence the were Best Western.
It has been tastefully refurbished with some nice touches.
Natasha has returned to reception after a period of years and the Happy Hour is ,IMHO, set at a sensible time.
Great location and even a six & a half hour wait for a 999 ambulance has not deterred me.