2/10 Poor
30 Aug 2024
Stayed in the grand apartment, location is good above a bar , the apartment it self was fine if a little bit tired in places , it was just the cleaning that let it down cigarette buts in a full ashtray on the balcony , empty beer cans on the balcony , the table and chairs just needed a good clean to wash off green mould , same for the balcony that had a couple of weeds growing from it , the oven had not been cleaned , the en-suite sink was blocked, the carpets can not of been vacuumed as their were bits all over , I forwarded the photos to Hotels.com who contacted the property but as I booked my trip with vouchers the apartment management refused to acknowledge that there is a cleaning issue. I did not bring it to their attention on the day as we and another couple just wanted to enjoy our stay without any fuss.
Michael
Michael, 1-night trip with friends
Verified Hotels.com guest review