4/10 Lumayan
16 Jun 2025
On arrival of our stay at Ippokampos Beachfront hotel, we were told that they no longer had a room for us as they had overbooked and that we had to stay in a different hotel, which was located behind the property. This was incredibly frustrating as this was a special trip for us and we had splashed on having a larger room with a beach/sea view, and were given a small room with no sea view. The hotel claimed they had tried to contact us to let us know, but hotels.com also had no evidence of this. It then took over three hours to resolve this issue, taking up one of our days on the island. It was incredibly disappointing and I feel it is important to leave a review so that this does not happen to anyone else!
Harriet
Harriet, perjalanan 4 malam
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