2/10 Buruk
24 Januari 2025
Terrible experience in an ice cold room with no AC
Terrible hotel and one of the worst hotel experience in my life. First night they gave us a corner room, and the room was freezing cold. The a/c was NOT working, and the lady in the reception confirmed that the A/C wasn’t working. She gave us 2 portable heater fans. It took us to warm up the room about 2 hours and finally could sleep at 6 am in the morning. They didn’t even change the room, also we wrote the note for reservation as one big size bed and a baby bed, but there were 4 separated beds in the room. No big bed, no baby beds. Also the strangest room I ever seen in my life, there was a sink in the room and the toilet was next door, and the shower was in another next door. Also the reception is on the 8th floor and to reach the reception, you have to pass a maze. The next day, a very kind gentleman in the reception gave us another normal room so we could sleep well next day. It was OK. A warm room and a big bed.
Alp
Alp, perjalanan keluarga 2 malam
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