At Citymax Hotel Al Barsha, you'll be a short five-minute drive from Mall of the Emirates and Souk Madinat Jumeirah. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights include a 24-hour fitness centre, a fitness centre and a snack bar/deli. Public transportation is close by: Mall of the Emirates Station is only 14 minutes on foot.
Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
24-hour fitness centre
An outdoor pool
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Room amenities
Be entertained
MP3 docking station
40-inch LCD TV
Home comfort
Air conditioning
Electric kettle
Freshen up
Bath or shower
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Special features
Dining
City Cafe – On-site restaurant.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: AED 15.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 44 for adults and AED 22 for children
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Citymax Hotel
Citymax Al Barsha
Citymax
Citymax Hotel Al Barsha Hotel
Citymax Hotel Al Barsha Dubai
Citymax Hotel Al Barsha Hotel Dubai
Frequently asked questions
Does Citymax Hotel Al Barsha offer free cancellation for a full refund?
Yes, Citymax Hotel Al Barsha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Citymax Hotel Al Barsha?
Yes, there's an outdoor pool.
Are pets allowed at Citymax Hotel Al Barsha?
Sorry, pets aren't allowed.
Is parking offered on site at Citymax Hotel Al Barsha?
Yes, there's free self parking.
What are the check-in and check-out times at Citymax Hotel Al Barsha?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Citymax Hotel Al Barsha and nearby?
Citymax Hotel Al Barsha has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Citymax Hotel Al Barsha?
Yes, there's an on-site restaurant, City Cafe.
What's the area around Citymax Hotel Al Barsha like?
Citymax Hotel Al Barsha is a short 15-minute walk from Mall of the Emirates and 15 minutes' walk from Ski Dubai.
Citymax Hotel Al Barsha Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Apr 2023
Kannan
Kannan, 6-night trip
Verified Expedia guest review
8/10 Very good
27 Mar 2023
Jeremy
Jeremy, 7-night trip
Verified Hotels.com guest review
8/10 Very good
28 Jul 2022
Maina
Maina, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
11 Jul 2022
I will never come back to this horrible hotel
Where to start?
I made a mistake while booking so I had to book 2 days and I arrived 1 day in advance so I had to book with them directly.
Checking-in process was ok, the room was full of smoke like someone has just left the room.
The bed wasn’t good and comfy at all I woke up with pain in my back.
The buffet was ok but the waiter kept on asking to put the mask on(bar the foreign people of course l!!)
My friend showed up at my room to say hello and the security guy (African guy) acted like he was undercover mafia at the left with us as later on the recipient called to tell me that you brought someone at your room send him back and ask him to present his ID lol what a joke!
OTHER INCIDENT! When I asked for disposable cutlery and they asked me to pay 10 dirhams for deposit hahah.
Overall, l will never come back to this hotel please seek other options around the area cause it’s really good.
Terrible experience as the whole hotel was running by unprofessional and unqualified bunch of people.
Mohammed taif
Mohammed taif, 2-night trip
Verified Hotels.com guest review
8/10 Very good
11 Apr 2021
Sofiane
Sofiane, 7-night trip
Verified Hotels.com guest review
4/10 Fair
3 Apr 2021
I booked a non smoking room yet the air coming into my room from the ventilation system was full of cigarette smoke smell every night all night, i suffocated
Verified traveller
4-night business trip
Verified Expedia guest review
6/10 Good
21 Feb 2021
Bad service, not homest
I lost my usb hub .i called them and talked tk receotiin because I'm sure i forgot it there . And i told them to call me back but nobody called me back !
Joseph
Joseph, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jan 2021
Great value deal, friendly staff, nice quite pub with good food and beer
Arnold
Arnold, 6-night business trip
Verified Hotels.com guest review
8/10 Very good
20 Dec 2020
Nice hotel
It was nice to stay in the hotel.Neighborhood was also pleasant
Mustafa
Mustafa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Nov 2020
Pleasant stay..
It was pleasant stay, Everything was neat and tidy. The bed was comfortable, so was the amenities. 3-4 mins from Mall of Emirates.
My only problem was how the water spilled out from the shower into bathroom floor.
The staff at the receptions was very kind and polite during checkin and checkout, I believe one one them was marylyn.
The price paid is fantastic considering the vicinity.
Charles
Charles, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 Oct 2020
Miss Aishakor is the best
Miss Aishakor is amazing ! She take care of you and follow until its done !
Joseph
Joseph, 7-night trip
Verified Hotels.com guest review
6/10 Good
18 Mar 2020
The rooms and beds were very comfortable and the hotel is very close to the Mall of the Emirates which is great, it literally takes 5 minutes to walk there. The reason I marked it down was that it's very close to another Citymax Hotel but has a weird address which appears to very hard for taxis to find which is annoying, it really needs to do something about that. Also when we were leaving I specifically requested a Dubai state metered taxi and they got me yet another rip-off taxi cab who I assume they get paid for using - not acceptable and why I probably would not stay there again.
Sarah
Sarah, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Feb 2020
The best of the best! Loved my stay!
City max Al Barsha is a gem right in the centre of Al Barsha, having nice restaurants, grocery stores nearby and above all the Mall of Emirates is just a 5 minute walk. The hotel staff is excellent and the rooms are spacious and in immaculate condition. The breakfast has many choices and the quality of food is very good. I loved my stay here and I would surely recommend anyone visiting Dubai to stay here. You will not be disappointed for sure.
Idris
Idris, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jan 2020
Muito bem muito limpo gostei está em bom lugar perto de tudo
Chamseddine
Chamseddine, 2-night trip
Verified Expedia guest review
2/10 Poor
12 Jan 2020
I was charged for a pair of slippers, floor and toilet were not cleaned properly. Fabric Chairs has some Marks of sweating.
Verified traveller
1-night romance trip
Verified Expedia guest review
8/10 Very good
30 Dec 2019
Safiuddin
Safiuddin, 2-night trip
Verified Hotels.com guest review
6/10 Good
16 Dec 2019
Irfan
Irfan, 4-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2019
Value for the price
Clean, good service, well located (food, mall).
Michal
Michal, 2-night trip
Verified Hotels.com guest review
8/10 Very good
30 Nov 2019
NANJUNGU
NANJUNGU, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Nov 2019
Ahmad
Ahmad, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Nov 2019
Verified traveller
3-night trip
Verified Expedia guest review
6/10 Good
3 Nov 2019
Alexandre
Alexandre, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2019
It was great stay at the hotel. Me n my wife stayed for four days n loved every single that they had offered to us. Swimming pool was Great. Very good price and great services. If I go to Dubai next time, Will definitely go to this hotel. Keep up the great service.
Verified traveller
4-night romance trip
Verified Expedia guest review
10/10 Exceptional
11 Oct 2019
Nice clean and friendly staff. Close to amenities.
Verified traveller
5-night business trip
Verified Expedia guest review
6/10 Good
23 Sep 2019
Cool one . Service breakfast poor. Food fair. Employees cold n not of great help generally.
Only front desk black guy knenox ( from Ghana ) who was excellent n very helpful