6/10 Bagus
27 Januari 2025
Everything was going well until the rat
I stayed at Filmores for 10 days in late November 2024. I had read reviews saying the rooms were old and smelled old, and that is true. However, for the price I was paying, I felt it served me very well. Bedroom was clean, had enough space, shower worked fine. The only problem I had with the room was that there was only one power socket and it was in the bathroom above the toilet, and the toilet had no upper lid (very weird and anti-hygienic). One morning, though, there was an issue: I woke up to find some chocolate bars I had left unopened on the counter now scratched and bit open. Clearly a rat had been in the bedroom. I complained and they moved me to a new room, but there was no word on refunding me for the stuff I lost or giving me a discount. New bedroom had a power socket near the bed (great!) and an upper lid on the toilet (great!), but one of the buttons on the remote didn’t work and I could hear the beat from the club in the basement until late at night. Also, one of the sink faucets broke. The rat kinda ruined everything because not only was it disgusting but also because hotel staff didn’t really do anything to compensate for it and even refused to give me a late checkout, which I really needed (they claimed they couldn’t rent the room if they did that, but the hotel was empty). So, in a way, pretty disappointed. But other than that, staff was friendly and helpful. Hotel has great localization, close to everything.
Victor
Victor, perjalanan 10 malam
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