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Beach Palace - All Inclusive

4.0 star property
All-inclusive beachfront property with spa, near La Isla Shopping Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Beach Palace - All Inclusive

Waterslide
View from room
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Superior Deluxe Lagoon View - Kids & Teens Free | Premium bedding, down comforters, free minibar, in-room safe
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Airport transfer
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools and 3 spa tubs
  • Rooftop terrace
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Rollaway/extra beds available (surcharge)
  • Connecting/adjoining rooms available
The price is $502
includes taxes & fees
$411 per night
Jan 10 - Jan 11, 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Premium bedding, down comforters, free minibar, in-room safe

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 1070 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

Superior Deluxe Lagoon View - Kids & Teens Free | Premium bedding, down comforters, free minibar, in-room safe

Superior Deluxe Lagoon View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 440 sq ft
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed | Premium bedding, down comforters, free minibar, in-room safe

Superior Honeymoon Suite Ocean View - King Size Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 440 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free | Premium bedding, down comforters, free minibar, in-room safe

Superior Family Deluxe - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 880 sq ft
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Premium bedding, down comforters, free minibar, in-room safe

Superior Governor Suite Ocean View - King Size Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 630 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, down comforters, free minibar, in-room safe

Superior Deluxe Ocean View - Kids & Teens Free

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 440 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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includes taxes & fees
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About the neighborhood

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 7 min walk
  • Cancun Interactive Aquarium - 10 min walk
  • Forum Beach - 3 min drive
  • Cancun Convention Center - 3 min drive
  • Tortuga Beach - 9 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Azulinda Cafe & Bar - ‬5 min walk

About this property

Beach Palace - All Inclusive

At Beach Palace - All Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be within a 10-minute walk of La Isla Shopping Mall. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body scrubs. Tequila, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 2 poolside bars, a rooftop terrace, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Land activities

Fitness facilities

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 287 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 5 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Shopping
  • Access to nearby outdoor pool
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 3 spa tubs
  • Sauna
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Wheelchairs available on site
  • Closed captioned TV
  • Magnifying mirror
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free rollaway/extra bed
  • Travel crib

What to enjoy

  • Balcony or patio

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Tequila - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Bocelli - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Wok / Agra - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Smokehouse - This restaurant specializes in Latin American cuisine and serves lunch and dinner. Open daily.
Tavola - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)
  • Laundry facilities are available for an extra charge of USD 315 per day

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 17 costs USD 26 (roundtrip)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires a passport at check-in for travelers who are not citizens of Mexico.

Also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

Does Beach Palace - All Inclusive offer free cancellation for a full refund?
Yes, Beach Palace - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Beach Palace - All Inclusive?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Beach Palace - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Beach Palace - All Inclusive?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Beach Palace - All Inclusive?
Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.
What are the check-in and check-out times at Beach Palace - All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Beach Palace - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are both nearby.
What is there to do at Beach Palace - All Inclusive and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 3 spa tubs. Beach Palace - All Inclusive also has 2 poolside bars, 4 bars, and a sauna, as well as a steam room, an arcade, and access to a nearby outdoor pool.
Are there restaurants at or near Beach Palace - All Inclusive?
Yes, there are 5 onsite restaurants, featuring international cuisine.
Does Beach Palace - All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Beach Palace - All Inclusive have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Beach Palace - All Inclusive like?
Beach Palace - All Inclusive is a short 7-minute walk from La Isla Shopping Mall and 18 minutes' walk from Hotel Zone Beaches. Travelers give top marks for the property's prime location.

Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Nice experience
Giovanni, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Rose Ann Kenneth, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very good vacation
Beach Palace Cancun (Mexicol) hotel was amazing hotel!! The hotel was well cleaning and decorated. We (family of 7) stayed 5 days for vacation. Big size room & terrace with big jacuzzi. Good view to the lagoon. Very nice roof with Bar, two pools & Jacuzzi. All staff were extremely welcoming, polite and incredibly helpful. The service & food (all included) were very good inside the hotel (5 restorants) and outside (specialy the Cafe&Sweet). Great beach and location (hotel zone) near LA ISLA center. EXCELENT stay and highly recommended.
Eitan, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It really has everything. It was an unforgettable experience. Kids stays for free is a great plus. The kid still talks about this trip years later to anyone who would listen. It blew her mind that she could have three scoops of ice cream plus cake. We definitely hope to come back and let her bring a friend along.
CHLOE, 7-night family trip
Verified Expedia guest review

6/10 Good

Mary Anne, 4-night trip
Verified Expedia guest review

8/10 Very Good

Basel, 8-night trip
Verified Expedia guest review

6/10 Good

felipe, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Sadasivan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Service was really good. They had activities every day and some shows in the evening. Food was delicious they have a good selection of it and the steakhouse restaurant was my favorite. Their steaks cooked perfect medium rare, salmon was good as well, try their lava cake dessert with ice-cream. I was very pleased with the service and accommodations.
Sandra, 5-night family trip
Verified Expedia guest review

8/10 Very Good

Everything was great! The main thing is that the property definitely needs to be updated but other than that the staff was amazing, food, the view, etc!
Adianez, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Great time, will be back again!
Charline, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Salvador Eduardo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

santosh, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great property! Had a wonderful family vacation we will be back.
Sarah, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Harjot Singh, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The service from staff was wonderful. They were very accomadating and attentive to your needs.
Blanca I, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel was great! The staff was very serious about the food allergy. They always wrote it down if anyone has allergies. The beach was beautiful!
Sandy, 4-night family trip
Verified Expedia guest review

2/10 Poor

Hay que ser reparaciones en el hotel y sobre todo los baños
Lissette, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Everything was great
Helena, 7-night romance trip
Verified Expedia guest review

4/10 Fair

Lisandra, 4-night trip
Verified Expedia guest review

4/10 Fair

The room we stayed at, the floor was very dirty and there was urine on the toilet and floor. We called customer service and they sent someone to clean it, it still smelled like urine even after being “cleaned”. Nobody came to clean our room the following day, we called customer service who said someone was coming right away and they never did. The next day I downloaded the palace app and requested room cleaning and still no one came. My husband went to the manager to complain and was told someone would come to clean it. Earlier that day we ordered room service for breakfast, we spent the day at the pool and returned later that day to get ready for dinner and only to see that still no one came for the second day. I called customer service again, After we returned from dinner we saw the room had finally been cleaned. Also upon arrival we were greeted by a customer representative who offered to give us a day pass to moon palace, their other location. It ended up being a scam, we spent half the day on a tour and harassed into trying to get a membership. The female sales rep at moon palace was incredibly rude and dismissive after we had to be stern about our reply. After refusing the membership we were hesitant to take the day pass feeling uncomfortable and left after dragging our kids there under false pretenses. Otherwise the food at the resort and restaurants were excellent, waiters and waitresses were very attentive & friendly. But I wouldn’t stay there again.
April, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Me estuve quedando por 3 dias con mi familia, el personal muy servicial, los restaurantes su comida muy rica, el buffet creo q necesita mejorar un poco sus comidas, la habitación también necesitan unos retoques, pero muy buena ubicación, por eso le doy un 4/5.
Carmen Lidia, 2-night family trip
Verified Expedia guest review

6/10 Good

El hotel es bien pequeño , nada que ver con lo que se muestra en fotos, el customer service para nada bueno , la comida si estaba muy rica y esa zona de la playa espectacular
Yesenia, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria, 4-night trip
Verified Expedia guest review

6/10 Good

Upon entry to resort the lobby is clean and staff were all polite. We paid to upgrade our room. Upgraded room was dusty/mold triggering allergies and a trip to the pharmacy down the street from resort. After returning to room the smell of raw sewage was unbearable, we had to be moved to another room. New room smelled better but had no working refrigerator, put in a request for refrigerator to be fixed. Received no feed back from staff on that request. On the bright side the food at the Smokehouse was delicious, the service in the sky bar and the sports bar were superb.
Lakeisha Nacole, 3-night romance trip
Verified Expedia guest review

General property information

Travelers Say
"Roof top pools and bar area were amazing as well."
Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM