4/10 Lumayan
2 Januari 2025
Looks grand - poor quality rooms and safety issues
For a hotel of this stature and the price we paid we were very disappointed. I have to say that it was clean and the staff were nice, friendly and helpful. The entrance and foyer are very grand, but once in our room we felt like we were in a travellers' hostel. To get to it, we went past an old, caged lift-shaft, which had a steep staircase immediately after it which cut into the floor, leaving only a narrow section to traverse to get to a fire door, beyond which was our room and one other - quite dangerous. No phone in the room and no mobile coverage - impossible to get any help from reception without going all the way back along the corridor and down three floors. Duvet too small for the bed. Bathroom fittings oddly placed - soap dispenser in shower at hip-level, sanitary bag dispenser immediately above cistern. Only one toilet roll, no bath mat for the floor outside the shower, small bath towels. No choice of hot drinks, only basic tea/coffee. Cheap looking furniture. Small choice for breakfast, no fresh fruit and again no choice of decaffeinated tea/coffee. Altogether very disappointing and could even be dangerous with the stairs and lack of phone. We won't be coming back - it looks as if they've made penny-pinching savings at the cost of comfort and safety - a clear case of fur coat and no knickers! Don't bother, look for a nice B&B instead - much cheaper and better accommodation.
Alison
Alison, perjalanan 2 malam
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