6/10 Bagus
23 Desember 2024
Great location; everything else mediocre
Arrived around noon and asked about early-checkin. The receptionist seemed confused and told us that check in is at 3pm. I then asked if we could wait and rest in the lounge since our 3-year-old was tired from traveling and cranky, but was informed that the lounge would not be open until 1:30pm. We wandered down the street to Yongkang Street to find a quick lunch and returned at 1:30. The "lounge" in the basement is a coffee machine and some small packaged snacks. We were the only people there along with a persistent mosquito. After 15 mins or so, the receptionist came down to inform us that a room was ready early and we were sooo thankful to be able to lay down and take a nap in our room. Around 4pm, we were woken by what sounded like heavy objects being dropped, bounced, and pushed around upstairs. We tried to ignore it and get back to sleep since we were so jetlagged, but the noise continued for the next 3 hours, when we decided we should venture out to find dinner anyway. Asked the front desk on the way out about our upstairs neighbor and was informed that they have 2 children and are staying the entire week. They said they would call and let them know but the noise lasted throughout our entire 4-night stay. We also heard our next-door neighbor later that night yelling profanities at someone on the phone... the walls and floors are both paper thin. The shower leaked water all over the bathroom floor. The carpet and curtains felt only semi-clean. Not sure I'd recommend.
Amaryllia
Amaryllia, perjalanan keluarga 4 malam
Ulasan tamu Hotels.com yang terverifikasi
